Senior Employee Benefits Account Manager — Client Advocate

NPA WorldWide; Oxford; On-site; GBP 50,000 - 70,000; Full time

Job summary

A well-established brokerage in the UK is seeking a Senior Employee Benefits Account Manager. The role focuses on managing employee benefits accounts, ensuring proper handling of renewals, and advocating for clients with insurers. The ideal candidate has at least 3 years of experience in advocacy and customer service, as well as a New York State Life and Health License. This position offers a competitive salary and benefits, with a focus on a family-like workplace culture.

Benefits

Competitive salary

Commission and bonus opportunities

Insurance plan stipend

Qualifications

• Minimum 3 years of experience in client and employee advocacy and customer service.
• New York State Life and Health License required.
• Prior experience working with an independent brokerage or agency preferred.

Responsibilities

• Ensure timely handling of all renewals.
• Service employee benefits accounts including voluntary benefits.
• Focus on small to mid-size groups ranging from 10-1,000 participants.
• Address client questions regarding their policies.
• Visit clients as needed.

Skills

Client and employee advocacy

Customer service

Team collaboration

Computer literacy

Education

College Degree

Job description

A well-established brokerage in the UK is seeking a Senior Employee Benefits Account Manager. The role focuses on managing employee benefits accounts, ensuring proper handling of renewals, and advocating for clients with insurers. The ideal candidate has at least 3 years of experience in advocacy and customer service, as well as a New York State Life and Health License. This position offers a competitive salary and benefits, with a focus on a family-like workplace culture.