Senior Dynamics 365 Support Consultant - Remote

Elite Dynamics; Remote; GBP 30,000 - 40,000; Full time

Job summary

A software solutions provider is seeking a remote Microsoft Dynamics 365 Support Consultant. This role involves responding to customer queries, managing support calls, and providing KPI reports. The ideal candidate should have experience with Microsoft Dynamics Business Central, excellent communication skills, and the ability to work independently. The position offers flexible remote work, 25 days of holiday, and health benefits, making it a great opportunity for those passionate about tech and customer service.

Benefits

Fully remote working set up

25 days holiday + bank holidays

Employer pension scheme

Life Assurance provided by Aviva

Bupa private health insurance

2 fully paid volunteering days per year

Qualifications

• Experience in a support and consultative role.
• Understanding of Microsoft Office 365 stack.
• Ability to manage workload according to SLAs.

Responsibilities

• Responding to customer support queries via multiple channels.
• Managing support calls and providing KPI reports.
• Liaising with other team members and 3rd party software providers.

Skills

Microsoft Dynamics Business Central experience

Excellent Communication skills

Customer facing skills

Accountancy background

Experience with training

Job description

A software solutions provider is seeking a remote Microsoft Dynamics 365 Support Consultant. This role involves responding to customer queries, managing support calls, and providing KPI reports. The ideal candidate should have experience with Microsoft Dynamics Business Central, excellent communication skills, and the ability to work independently. The position offers flexible remote work, 25 days of holiday, and health benefits, making it a great opportunity for those passionate about tech and customer service.