Senior Diagnostic Support Technician — Remote

ECU Testing; Smalley CP; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading automotive diagnostics company in the United Kingdom is looking for a Master Diagnostic Support Technician to join their team. This role will involve providing expert remote support to trade garages, diagnosing vehicle faults, and collaborating with internal teams. Candidates should have over 5 years of experience in the automotive industry and a strong understanding of modern vehicle electronics. The position offers full training, development opportunities, and various perks including holidays and gym access.

Benefits

32 days holiday per year

Free uniform and PPE

Free takeaway meal every Friday

Access to a fully equipped company gym

Team-building events

Fully funded Christmas party

Qualifications

• 5+ years of experience in the automotive industry.
• Excellent understanding of modern vehicle electronics and ECU systems.
• Comfortable working in a phone-based, team-oriented environment.

Responsibilities

• Provide professional remote technical support to trade garages.
• Diagnose complex vehicle faults using structured questioning.
• Interpret fault codes and diagnostic reports.

Skills

Automotive diagnostics

Analytical skills

Communication skills

Problem-solving

Job description

A leading automotive diagnostics company in the United Kingdom is looking for a Master Diagnostic Support Technician to join their team. This role will involve providing expert remote support to trade garages, diagnosing vehicle faults, and collaborating with internal teams. Candidates should have over 5 years of experience in the automotive industry and a strong understanding of modern vehicle electronics. The position offers full training, development opportunities, and various perks including holidays and gym access.