Senior Data Analyst - End Customer Insights & Impact

Relay Technologies; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics technology company in the UK is seeking a Senior Data Analyst to optimize delivery experiences and analyze customer preferences. This role involves collaborating with cross-functional teams to derive insights from complex data and enhance operational performance metrics. The ideal candidate will have over five years of experience, strong SQL and analytical skills, and the ability to communicate findings effectively. This position offers generous benefits and a hybrid workplace model.

Benefits

Generous equity

Private health and dental coverage

25 days of holidays

Enhanced parental leave

Hardware of your choice

Gym subsidies

Cycle-to-work scheme

Friday office lunch

Covered Uber home for late nights

Qualifications

• 5+ years of experience as a data analyst or in a similar role.
• Strong SQL skills and experience with BI/data visualization tools.
• Well-developed analytical and problem-solving skills.

Responsibilities

• Analyse customer delivery behaviors and preferences to optimize collection rates.
• Define key performance indicators and build dashboards.
• Translate business problems into analytical questions and actionable recommendations.

Skills

SQL

Data visualization tools

Analytical skills

Problem-solving skills

Communication skills

Job description

A leading logistics technology company in the UK is seeking a Senior Data Analyst to optimize delivery experiences and analyze customer preferences. This role involves collaborating with cross-functional teams to derive insights from complex data and enhance operational performance metrics. The ideal candidate will have over five years of experience, strong SQL and analytical skills, and the ability to communicate findings effectively. This position offers generous benefits and a hybrid workplace model.