Senior Counsellor

IPRS Health; Remote; GBP 34,000 - 39,000; Full time

Job summary

A leading provider of mental health services is seeking a Senior Counsellor to provide assessment and treatment for patients with mental health issues, supporting a team of therapists. This fully remote position offers a salary between £34,000 - £39,000 per annum, with an emphasis on professional development and flexible working arrangements. Applicants must hold relevant qualifications and experience in counseling, alongside strong communication and time management skills.

Benefits

Flexible Working

Clinical Development Training Programme

Annual CPD budget

Employee Assistance Programme

25 days annual leave + bank holidays

Company pension scheme

Moving Day Leave

Qualifications

• Minimum of three years experience of telephone counselling.
• Experience working in public and private healthcare.
• Previous experience of managing a team.

Responsibilities

• Adhere to service referral protocols and support clinicians.
• Carry out case management supervision and maintain KPI's.
• Participate in clinical audits and feedback.

Skills

Teamwork

Effective communication

Time management

Clinical governance understanding

Education

Diploma level four or above in counseling

Accredited with BACP or NCS

Evidence of continued professional development

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

IPRS Health are an award-winning, APPTS accredited provider of Mental Health Services, putting patients at the heart of everything we do, ensuring a smooth and successful journey to recovery. We work for a diverse range of clients, including the NHS, with our services having a huge impact on improving the lives of thousands of people every year.

Originally solely a provider for just physiotherapy, today IPRS Health is regarded as one of the UK's leading providers of quality corporate absence management services.

We take pride in our innovative approach, combining traditional treatments with new innovative methods to improve our patient's experience and results, whilst helping keep costs down for our clients.

IPRS Health has an extensive in‑house team of multidisciplinary clinicians which, coupled with our carefully selected and managed national clinical network, can provide a first‑class service throughout the UK.

Senior Counsellor

The successful applicant will be based in the UK and working fully remotely. Please include the Essential (E) criteria clearly detailed on your CV to avoid rejection.

Salary £34,000 - £39,000 per annum

Location: Remote working based within the UK

Job Type: PERMENENT Full Time

Hours: 40 hours per week - Monday to Friday

Benefits

• Flexible Working
• IPRS Health Clinical Development Training Programme
• An annual CPD budget to fund external courses
• Professional Development Opportunities
• Employee Assistance Programme including free confidential counselling
• High‑street discounts
• 25 days' annual leave plus 8 days' bank holidays; increasing with completed years of service & opportunity to purchase additional leave
• Moving Day Leave
• Membership of the Company pension scheme
• Recruit a Friend bonus scheme – up to £1,500
• Environmental Initiatives
• Westfield Health Cash Plan
• Free Eye Tests every 2 years
• Free annual Flu‑Vaccination

The successful applicant will hold a clinical caseload providing assessment and treatment to patients experiencing common mental health problems as well as supporting a small team of therapists to deliver the service.

Responsibilities

• Adhere to the service referral protocols. Under supervision signpost unsuitable referrals to the relevant service as necessary.
• Carry out case management supervision supporting clinicians to deliver treatment in line with KPI's including session numbers and manage staff utilisation.
• Carry out mental health duty cover supporting with general queries, clinical report checks and risk escalation.
• Take part in clinical audits for the team and feed back into case management.

PERSON SPECIFICATION

Education and Qualifications

• Suitable qualified counsellor Diploma level four or above (E)
• Accredited with BACP or NCS (E)
• Minimum of three years experience of telephone counselling (E)
• Evidence of continued professional development (E)

Experience & Knowledge

• Experience in the Corporate Market (D)
• Experience of the Occupational Health and Healthcare Insurance Markets (D)
• Previous experience working in public and private healthcare (E)
• Computer literate with good Excel, Word and PowerPoint skills (E)
• Experience of working remotely (D)
• Previous experience of managing a team (D)

Skills & Abilities

• Ability to work within a team to achieve the best outcomes for your patients.
• Ability to work under supervision.
• Ability to communicate effectively with internal and external customers verbally and in writing.
• Ability to manage time to meet agreed deadlines in a demanding environment.
• Ability to provide detailed reporting to the client on patient progress using standardised report templates and the company database.
• Ability to demonstrate an understanding of the client and their needs.
• A good level of understanding of clinical governance.

As a Disability Confident committed employer, IPRS Health ensures our recruitment process is inclusive and accessible. We value and promote diversity and are committed to equality of opportunity for all. We are proudly Disability Confident employers and will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

For help with your application please contact [e-mail]