Senior Conduct & Compliance Oversight Officer (12 month FTC)

Starling; Cardiff; On-site; GBP 35,000 - 45,000; Full time

Job summary

A modern banking institution in Cardiff is looking for a Compliance Oversight Officer to deliver oversight reviews and support compliance initiatives. The ideal candidate has experience in compliance monitoring and excels in communication and relationship building. This role includes a 12-month fixed term contract and offers various employee benefits including generous holiday allowances and private medical insurance.

Benefits

25 days holiday plus public holidays

Extra day off for your birthday

Annual leave increased with service

Paid volunteering time

Company enhanced pension scheme

Life insurance at 4x salary

Private Medical Insurance

Generous family-friendly policies

Retail discounts through Perkbox

Cycle to Work initiatives

Qualifications

• Good working knowledge of relevant laws, regulations, and industry best practices.
• Proven analytical and problem-solving skills.
• Be resilient and able to have difficult conversations.

Responsibilities

• Deliver thematic Conduct & Compliance Oversight reviews.
• Write up findings related to oversight reviews clearly and accurately.
• Support team members with compliance reviews and findings.

Skills

Compliance monitoring

Excellent communication skills

Analytical skills

Problem-solving skills

Relationship building

Job description

Overview

Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices.

Please note; this role is a 12 month fixed term contract.

Responsibilities

• Deliver thematic Conduct & Compliance Oversight reviews as part of a high performing Oversight team, providing independent challenge to Starling Bank's first line of defence (1LoD) teams
• Delivery of thematic Conduct & Compliance reviews with an initial focus on customer and control remediation
• Ability to write up findings related to oversight reviews in a timely manner, clearly and accurately
• Build strong relationships with 1LoD to deliver a collaborative working environment between Compliance and the business
• Ability to support team members with the completion and delivery of compliance reviews and findings

Requirements

• Good working knowledge of relevant laws, regulations, and industry best practices
• Experience in compliance monitoring
• Excellent communication (written and verbal), relationship building and influencing skills, with the ability to communicate effectively to a variety of audiences
• Proven analytical and problem solving skills, with the ability to understand and interpret business knowledge
• Sound judgement and decision making, planning and prioritisation skills, with the ability to see things through to resolution at all times
• Have a naturally curious and inquisitive approach to work, proactively questioning the status quo where appropriate
• Be resilient and not shy away from having difficult conversations
• Previous experience in a 2LoD Oversight or 3LoD Internal Audit role is preferred but not essential

Benefits

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day's holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships

About Us

You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway.

We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

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