Senior Communications Engineer

Bournemouth University; Hurn; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading higher education institution in the UK is seeking a Senior Communications Engineer to join their Network Communications Team. This role is crucial for maintaining the physical network, telephony systems, and enterprise wireless infrastructure to ensure high service availability. Candidates should have substantial experience in Cisco technologies and be proactive in identifying and resolving network issues. Excellent opportunities for training and development are available, fostering a culture committed to inclusivity and support for staff work-life balance.

Qualifications

• Relevant substantial experience in at least three of the following areas: Cisco Network Configuration, Wired and Wireless technologies, Cisco Telephony.
• Good knowledge of Enterprise Wireless technologies.

Responsibilities

• Manage and configure physical network, telephony, and wireless systems.
• Identify preventative measures to improve service delivery.
• Utilise network tools to diagnose and resolve problems.

Skills

Network & Unified Communications Technology

Cisco Network Configuration

Wired and Wireless Fibre Optic and copper cabling infrastructure

Cisco Telephony

DNS/DHCP

Network Management Tools (e.g Cisco Prime, Nagios)

Enterprise Wireless technologies

Job description

We are looking for a Senior Communications Engineer to join our established Network Communications Team. The team (consisting of Datacentre Network and Security, and Edge Network and Telephony teams) underpins all the IT services delivered to BU and therefore this role plays a critical part in ensuring the delivery of a highly available, robust, and secure service across BU. As part of the Network Team, the role is responsible for undertaking the maintenance of the BU physical network, telephony systems and enterprise wireless infrastructure to required levels of availability; ensuring that any potential issues that could significantly impact on service are acted upon proactively. You will have the opportunity to work and administer cutting edge networking technologies, including Software Defined Networks, Next Generation Firewalls and Cisco ISE. The Senior Communications Engineer is the 3rd line on-site support for physical network, telephony, and enterprise wireless systems to resolve service issues. Training and development opportunities are provided to help maintain key skills throughout the team.,

• Be responsible for the day-to-day management and configuration of physical network, telephony, and wireless systems across the production and development portfolio.
• Identify and propose preventative measures and services to improve service delivery within LAN (wired and wireless), WAN, Telephony systems.
• Pro-actively utilise network, telephony and wireless tools to investigate, diagnose and resolve problems, within service level agreement tolerances., Our IT Services department collaborates closely with our academic faculties and professional service teams to champion change and deliver our digital roadmap enabling the BU vision. The team is composed of imaginative and dedicated individuals who are passionate about supporting BU with secure technology services. We are a future-focused department, committed to delivering new digital solutions for our staff and students.
  Good knowledge of Network & Unified Communications Technology
• Relevant substantial experience of at least three of the following technology areas:
• Cisco Network Configuration, Wired and Wireless Fibre Optic and copper cabling infrastructure Cisco Telephony DNS/DHCP Network Management Tools (e.g Cisco Prime, Nagios)
• Good knowledge of Enterprise Wireless technologies
  Bournemouth University's vision is worldwide recognition as a leading university for inspiring learning, advancing knowledge and enriching society through the fusion of education, research and practice. Our highly skilled and creative workforce is comprised of individuals drawn from a broad cross section of the globe, who reflect a variety of backgrounds, talents, perspectives and experiences that help to build our global learning community.
• BU values is committed to an inclusive working environment. We seek a diverse community through attracting, developing and retaining staff from different backgrounds to contribute to inspirational learning, advancing knowledge and enriching society. To support and enable our staff to achieve a balance between work and their personal lives, we will also consider proposals for flexible working or job share arrangements.