Senior Client Manager

DJH Bury (Formerly DTE Business Advisers); Chester; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A prominent business advisory firm in Chester is seeking a Senior Client Services Manager to manage a diverse client portfolio and lead a team. The successful candidate will be ACA or ACCA qualified and have proven experience in a senior role. This role offers a competitive salary, generous holiday allowance, and flexible hybrid working arrangements.

Benefits

Competitive salary

Generous holiday allowance

Flexible hybrid working

Fully funded study

Company pension

Mental health support

Qualifications

• Proven experience in a senior role.
• Experience working with owner-managed businesses.
• Ability to lead and energize a team.

Responsibilities

• Manage a diverse client portfolio.
• Cultivate long-lasting client relationships.
• Oversee team production to deliver fantastic service.
• Contribute to growth and client retention.
• Coach and develop the accounts team.

Skills

ACA/ACCA qualified

Experience as Manager

Tech-savvy

Excellent communication skills

Tools

CCH

Job description

Overview

At DJH, our people are our biggest asset. And no matter how much we grow, looking after our team will always be our #1 priority. We come in all shapes and sizes, with different qualities, experience and knowledge. Together, our differences create balance. And that is our superpower.

By joining DJH we’ll be with you at every step, as you grow and develop and build a fantastic career. Together, we’ll achieve great things.

Department: Accounts • Employment Type: Permanent • Location: Chester City • Workplace type: Hybrid

Role

As a Senior Client Services Manager, you’ll be fully immersed with our experienced accounts team, working with directors to provide great advice clients. Life will be fast paced, engaging, creative and rewarding.

It’s a great opportunity to develop and progress within a forward-thinking and fast-paced firm. You’ll:

• Manage and look after your own vibrant and diverse client portfolio.
• Cultivate long-lasting relationships becoming the go-to for clients.
• Lead a team, overseeing the production of the work to deliver a fantastic service.
• Work collaboratively with directors and other departments to support the overall delivery of services to your portfolio.
• Wow clients daily, getting to know their business to deliver great experience.
• Contributing to our growth by retaining existing clients and building relationships with potential new clients.
• Undertaking larger, more complex assignments with the support of the wider Accounts team.
• Reviewing processes and implementing more efficient ways of service delivery.
• Coach, develop and lead the accounts team and line reports.

Let’s Talk About You And Your Skills…

• Be ACA / ACCA qualified, with proven experience within a similar senior role.
• Have practice experience as a Manager.
• Have worked with a range, including owner-managed businesses.
• Be tech-savvy, with a knowledge of CCH desirable.
• Be a superb leader that energises those around you.
• Thrive in a collaborative and progressive environment.
• Love getting to know people and be a fantastic communicator.

Let’s talk benefits

• Competitive salary
• Generous holiday allowance
• Flexible hybrid working
• Fully funded study
• Tailored learning and development
• Company pension
• Health MOTs
• Mental health support
• A fully loaded wellbeing, social & community calendar

You can read more about life at DJH here.

If you’re ready for a new challenge and this role with us as a Senior Client Services Manager sounds good, then what’s stopping you? Apply today!

About DJH

Born not so long ago in 2021, DJH was founded on a fantastic opportunity – the merger of two of Stoke-on-Trent’s leading firms. But since then, we’ve not looked back. We’ve gone from strength to strength, with more like-minded firms joining us on our mission to achieve great things.

With offices across the Midlands, North West and Yorkshire, we’re an experienced, Top 40 accountancy and business advisory group, who share the same values and ambitions, and most importantly, a passion for people.

Our values run through everything that we do. We live them. We breathe them. By fostering a team-first culture based on honesty, passion, and ambition, we create long-lasting, trusted partnerships.

We’re on the hunt for brilliant people – individuals who aren’t just technically brilliant but also driven by a passion for finding innovative solutions and constantly pushing the boundaries to achieve great things together. Each of our team plays a vital role in shaping the culture of our business, helping us grow, evolve, and succeed together. As an equal opportunity employer, we embrace diversity and welcome candidates from all backgrounds to join us on this exciting journey.

Apply Now