Senior Client Engineer

Clearwater Analytics; City of Westminster; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading financial technology firm in the City of Westminster is seeking a Senior Client Engineer to enhance client satisfaction and contribute to product development. The role includes onboarding clients to the Beacon Platform, developing technical solutions, and collaborating closely with diverse teams. The ideal candidate has over 7 years of experience in the financial industry, strong expertise in Python programming, and excellent communication skills. This position requires a proactive approach to solving client challenges and is based in London with potential international travel.

Qualifications

• 7+ years of professional experience in the financial industry with client facing experience.
• Trading and Risk management experience in an Insurance ALM, Asset Management or Currencies and Commodities environment.
• 4+ years Python programming development experience.
• Knowledge of technology infrastructure and business requirements of financial institutions.

Responsibilities

• Understand and keep up to date with both product and client landscape.
• Provide onboarding and integration guidance for clients.
• Originate solutions to help clients maximize their investment.
• Develop code in collaboration with clients to prototype solutions.

Skills

Client facing experience

Problem-solving skills

Communication skills

Analytical skills

Presentation skills

Education

Degree in Computer Science, Financial Mathematics or related field

Tools

Python

AWS

Job description

As a Senior Client Engineer at Clearwater Analytics you will work on a variety of client-focused engagements including onboarding and implementation of Beacon Platform and helping our clients get the most value from our product. You'll write code that will solve our clients' problems, and you may also contribute to our product itself through design input and code. You will provide oversight and coaching of implementation engineers and/or partner resources, based in our Client Engineering team. You will work closely with a variety of other teams within Clearwater Analytics and will have an influential role in driving client satisfaction and Clearwater's own growth.,

Responsibilities

• Understand and keep up to date with both our product and our client landscape as they evolve
• Provide on-boarding and integration guidance for clients - including discovery conversations with clients, architecting the design, considerations of data flows and end-user functionality, etc.
• Originate solutions that will help our licensed clients make the most of their investment in Clearwater Analytics
• Partner with Clearwater's Product Engineering and Project Management teams to provide a resource of technical expertise for our clients
• Develop code in collaboration with clients to prototype and develop solutions for their business needs
• Provide technical oversight of project engineers, providing solutions architecture, class and test design, along with performing code reviews
• Gather feedback from clients relating to our product and ensure this is consolidated and distributed to appropriate internal teams in a timely manner
• Extend our internal codebase where appropriate in response to client priorities
• Contribute to our training strategy - through development of training material and also delivery of standard and bespoke client training
• Collaborate with our Sales and Solutions Engineering teams to foster and advance key prospective client relationships, including assistance with pre-sales meetings where appropriate
• Support our growth by improving our ability to onboard new clients and to support more clients. This includes developing re-usable internal tools, improving documentation and resources available to clients

Qualifications

• 7+ years of professional experience in the financial industry, including client facing experience
• Trading and Risk management experience in an Insurance ALM, Asset Management or Currencies and Commodities environment
• Degree in Computer Science, Financial Mathematics, or related field
• 4+ years Python programming development experience
• Knowledge of technology infrastructure, functional dependencies and business requirements of financial institutions
• The ability to bring appropriate knowledge and creativity to clients' challenges and specify concrete proposals to meet their goals
• Ability to identify blockers to project success and find ways to unblock themProven analytical and problem-solving skills
• Strong verbal and written communication skills, with an ability to articulate technical details to both peers and non-technical stakeholders
• Good presentation skills
• Experience leading projects across teams and regions
• Must be based in London and willing to visit clients' offices as required, including some international travel.

Preferred Skills & Approach

• Prior experience in Investment Banking pricing and risk systems is a plus.
• Familiarity with AWS, and other modern public cloud platforms
• Knowledge of project, change, and relationship management principles and practices

About Clearwater Analytics

Clearwater Analytics is a client-focused firm in everything it does, and our Client Engineering team is at the forefront of delivering our product and great service to our clients. We aim to be a trusted partner for our clients, working collaboratively to solve their problems and create value by helping them get the best out of our Beacon Platform. Focused on new client onboarding, implementation and training services, and working closely with our colleagues in Product Engineering and Project Management, we play a strategic role to help grow and channel client feedback to enhance our product