Senior Client Account Manager

Genesis Employment Services Ltd; Coventry; On-site; GBP 35,000 - 50,000; Full time

Job summary

An established accountancy firm based in Coventry is seeking an experienced accounts and tax manager. The role involves overseeing a portfolio of clients, managing a team, and ensuring high-quality service delivery. Ideal candidates will be ACA/ACCA/CIMA qualified with strong tax knowledge and excellent communication skills. This is a full-time on-site position with flexibility in working hours.

Benefits

Decision-making autonomy

Supportive environment

Opportunity to grow your team

Qualifications

• 0+ years in practice, ACA/ACCA/CIMA qualified
• Proven experience managing client portfolios and leading teams
• Ability to present technical matters in plain language

Responsibilities

• Manage your pod and oversee delivery of accounts and tax work
• Act as account manager for key clients in your pod
• Train and develop your team, setting internal deadlines and quality standards

Skills

Client portfolio management

Strong tax knowledge

Exceptional communication

Leadership skills

Education

ACA/ACCA/CIMA qualified

Tools

Xero

Dext

TaxCalc

Job description

Overview

My client is one of Coventry's longest-established accountancy firms, serving over 600 clients across the UK and internationally. We work with everyone from local traders to global subsidiaries, combining traditional integrity with modern systems and high standards.

What you'll be doing

• Manage your pod and oversee delivery of accounts and tax work
• Be the day-to-day contact for your portfolio (200+ clients)
• Review and sign off accounts, tax returns, VAT, and management accounts
• Act as account manager for key clients in your pod
• Train and develop your team, setting internal deadlines and quality standards
• Spot tax opportunities and flag to our Head of Tax
• Handle client queries, reviews, and occasional HMRC enquiries
• Help shape the future: explore outsourcing, tech, and build your own team

What we're looking for

• 0+ years in practice, ACA/ACCA/CIMA qualified
• Proven experience managing client portfolios and leading teams
• Strong tax and accounts knowledge (Xero, Dext, TaxCalc preferred)
• Exceptional communicator with fluent spoken and written English — able to build trust with clients and train your team clearly
• Able to review, advise, and present technical matters in plain language
• Self-motivated, organised, and analytical — able to spot opportunities and solve problems

Why join us?

• Established firm with a great reputation and loyal client base
• Forward-thinking leadership and real decision-making autonomy
• Clear structure, supportive environment, and ambitious future plans
• Early involvement in new services (VFO/VFD) and opportunity to grow your own team

This is a 100% accounts and tax role — no audit. Based in our Coventry office (on-site, full-time).

Monday - Friday 9am - 5pm. Can be flexible.