Senior Change Deployment Manager

Royal Mail Group; Stirling; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A major postal service provider is seeking a Senior Change Deployment Manager in Scotland. This role involves leading large-scale projects, managing teams, and ensuring successful project delivery on time and budget. The ideal candidate will have project and change management certifications and experience in dynamic team environments. Benefits include competitive salary, bonus potential, and various family-friendly support options. The position requires regular travel across the region and encourages applications from diverse backgrounds.

Benefits

Enhanced maternity and paternity pay

Discounts on various services

Generous company sick pay

24/7 wellbeing services

Qualifications

• Proven experience of delivering project work packages to time/cost/quality.
• Proven experience of working in dynamic teams of up to 50+ people.
• Proven experience of operating at middle management level.

Responsibilities

• Lead delivery of large-scale complex project strands.
• Develop team members for high performance.
• Complete weekly reporting on progress to stakeholders.

Skills

Project management

Change management

Stakeholder engagement

Team leadership

Communication

Education

Project management certification

Change Management certification

Job description

Job reference 332873

Senior Change Deployment Manager

Salary from £47,322, 10% annual bonus potential, 25 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates

Permanent, Full time

Role covers Ayreshire, Glasgow, Highlands and Perthshire region

Role overview

Working to the Transformation Change Lead the Senior Change Deployment Manager has a major role to play in the transformation journey. The role has primary accountability for the delivery of large complex projects by planning, evaluating & for completing the technical, project and change management and governance tasks for all projects and revisions that are deployed within an operational pipeline area.

Working directly in units with the operational teams to introduce and lead through a structured range of project activities and engagement processes to ensure projects are deployed to cost, quality and benefit, whilst at the same time achieving sustainability through the engagement and involvement of the end users.

Responsibilities

• Lead delivery of large-scale complex project strands, commercial projects and medium to large delivery office revisions (where a phased approach is required) within the scope of the Integrated Transformation Plan to time, cost, benefit & quality.
• Lead a team of Change Deployment Managers to provide a cohesive technical and people focused approach to project deployment from start up through early life support and PIR.
• Develop team members to ensure high performance and continuous improvement become a way of working.
• Leads a unit / plant Start-Up and stakeholder engagement meeting to ensure all deployments are fully understood and adopted by the receiving population. Challenge where stakeholders are not actively engaged.
• Complete weekly reporting on progress vs the plan to all stakeholders.
• Follow and look to continuously improve all nationally agreed processes/national agreements relevant to the change being introduced.

About you

To excel in this role you'll possess the following skills and criteria:

• Ability to coherently articulate how the project will deliver a coherent element(s) of the Integrated Transformation Plan
• Ability to simultaneously manage a set of revisions in various phases of deployment.
• Ability to manage activities of the project and/or revisions with multiple key stakeholders.
• Ability to utilise appropriate measurement tools to evaluate the on-going progress and effectiveness of the work-stream/package.
• Proven use of programme management and change management methods, tools, and techniques.
• Ability to effectively engage, communicate and establish credibility with all levels of the organisation.
• Ability to work closely with the entire project and operational teams.

Please note, the role requires regular travel around the region covered.

Experience

• Proven experience of delivering project work packages to time/cost/quality within an overall project
• Proven experience of working in teams/virtual teams in dynamic environments (up to 50+ people)
• Proven experience of operating at middle management level

Qualifications

• Project management certification - APM PFQ desirable
• Change Management certification - Prosci desirable.

Extra Benefits

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.

*Available only to perm employees

Next Steps

The next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions. We plan to hold interviews on 18th and 19th of December at Glasgow Mail Centre.

Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we'll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we'd love to hear from you.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: 10th December . Please note, this advert may close early if the appropriate number of applications has been reached.

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