Senior Business Analyst - Retail

Proactive Appointments; England; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

A recruitment agency is seeking a Senior Business Analyst - Retail to join their team in the Luton area on a hybrid work model. The successful candidate will engage with the Finance Team and stakeholders to capture requirements, map processes, and define solution designs. Key responsibilities include facilitating workshops and conducting process mapping. The ideal candidate has over 3 years of experience in retail or FMCG environments and is knowledgeable in finance processes.

Qualifications

• 3+ years' experience as a Business Analyst in retail or FMCG environments.
• Strong knowledge of finance/commercial processes such as supplier funding and rebates.
• Hands-on experience with ERP/merchandising systems.

Responsibilities

• Facilitate workshops to elicit and prioritize requirements.
• Conduct process mapping and fit-gap analysis for ERP systems.
• Partner with solution architects on ERP integration design.
• Define TO-BE processes and delivery roadmaps.

Skills

Requirements gathering

Process mapping (BPMN)

Stakeholder engagement

Communication skills

Tools

Oracle Retail (Retek)

Job description

Overview

Senior Business Analyst - Retail – Hybrid

As the Senior BA, you will work closely with the Finance Team in the Luton area, engaging directly with stakeholders to capture requirements, map processes, and define solution designs across finance and commercial functions. You will play a pivotal role in driving improvements to supplier income, rebates, and accruals processes, and support the integration of ERP/merchandising systems.

Responsibilities

• Facilitate workshops with finance and commercial teams to elicit, clarify, and prioritise requirements.
• Conduct process mapping (BPMN) and fit-gap analysis for ERP or merchandising systems.
• Partner with solution architects and technical teams on ERP integration design.
• Define TO-BE processes, backlogs, and delivery roadmaps aligned with business objectives.
• Build strong stakeholder relationships across finance, commercial, and IT functions.

Experience Profile

• 3+ years' experience as a Business Analyst within retail or FMCG environments.
• Strong knowledge of finance/commercial processes: supplier funding, trade terms, supplier income, rebates, accruals.
• Hands-on experience with Oracle Retail (Retek) or similar ERP/merchandising platforms.
• Proven track record of requirements gathering, process mapping (BPMN), and workshop facilitation.
• Excellent communication, documentation, and stakeholder engagement skills.

Closing

Senior Business Analyst - Retail

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

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