Senior Business Analyst & PMO support

Convera; Peterborough; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading global payments solutions provider in Peterborough is seeking a Senior Business Analyst & PMO support to drive automation delivery and process optimization across various functions. This role requires strong experience with UiPath and Power Automate, alongside the ability to collaborate cross-functionally. The ideal candidate will ensure successful design and governance of automation initiatives while working in a hybrid model with competitive salary and benefits.

Benefits

Market competitive salary

Opportunity to earn an annual bonus

Great career growth opportunities

Flexible approach to work

Generous health insurance

Paid holidays and time-off

Paid volunteering opportunities

Qualifications

• Strong experience with UiPath and Power Automate, delivering automation solutions.
• Skilled in preparing comprehensive Automation Design Documentation.
• Proven ability to work cross-functionally.

Responsibilities

• Develop process automation documentation and capture business requirements.
• Evaluate and prioritize candidate processes for automation.
• Drive process mapping, redesign, and optimization activities.

Skills

UiPath

Power Automate

Jira

Confluence

ServiceNow

Lucid

Smartsheet

Job description

Senior Business Analyst & PMO support plays a key role in driving automation delivery and process optimization across Operations, Product and Technology functions. The role combines analytical, technical, and programme management expertise to ensure the successful design, delivery, and governance of automation initiatives that enhance efficiency, scalability, and operational control.

Responsibilities

• Develop comprehensive process automation documentation and capture business requirements through detailed analysis and validation, ensuring alignment between business objectives, process controls, and automation design.
• Evaluate and prioritise candidate processes for automation, assessing business value, feasibility, and potential efficiency gains.
• Drive process mapping, redesign, and optimisation activities to simplify and standardise workflows prior to automation.
• Oversee the transition from legacy VBA macro automations to modern automation platforms, ensuring continuity and control adherence.
• Manage automation delivery governance through structured progress tracking, issue management, and milestone reporting.
• Maintain delivery plans, task trackers, and dashboards to provide visibility of progress, dependencies, and performance metrics.
• Prepare and present updates and stakeholder communications, summarising achievements, risks, and value delivered.
• Facilitate collaboration between Business, Product, and Technology teams, ensuring coordinated delivery and continuous improvement of automation solutions.
• Support governance forums and decision‑making processes, ensuring that risks, actions, and dependencies are monitored and resolved effectively.

Qualifications

• Strong experience with UiPath and Power Automate, delivering automation solutions across web, Citrix, and desktop environments, and understanding of AI/ML applications in automation.
• Skilled in preparing comprehensive Automation Design Documentation, testing approach planning, and ensuring alignment between business requirements and technical design.
• Proven ability to work cross‑functionally with Business, Product, and Technology teams, translating business needs into automation‑ready, scalable solutions.Proficient in Jira, Confluence, ServiceNow, Lucid, and Smartsheet for project tracking, documentation, process mapping, and workflow management; deep understanding of automation governance, delivery frameworks, and best practices within an agile software development environment.
• Commitment to maintaining high standards of quality, governance, and continuous improvement in automation delivery.

About Convera

Convera is the largest non‑bank B2B cross‑border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology‑led payment solutions to deliver smarter money movements to our customers—helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Benefits

• Market competitive salary
• Opportunity to earn an annual bonus
• Great career growth and development opportunities in a global organization
• A flexible approach to work (hybrid model)
• Generous insurance (health, disability, life)
• Paid holidays, time‑off, and leave policies for life events (maternity, paternity, adoption)
• Paid volunteering opportunities (5 days per year)

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you're ready to unleash your potential.