Senior Business Analyst

Head Resourcing Ltd; Manchester; Hybrid; GBP 51,000 - 60,000; Full time

Job summary

A leading travel and event management firm is seeking a Senior Business Analyst to enhance technology solutions within the organisation. This hybrid role involves working closely with stakeholders to capture business requirements, analyse third-party integrations, and oversee system implementations. Ideal candidates will have proven experience in similar positions, with a strong foundation in systems integration and stakeholder management. You'll join a collaborative culture with opportunities for impactful project involvement and innovative initiatives.

Benefits

Competitive salary up to £60,000

Benefits

Opportunities for impact in a global organisation

Qualifications

• Proven experience as a Senior Business Analyst in a commercial software environment.
• Strong understanding of system integrations, APIs, and modelling techniques (UML).
• Ability to work independently and manage multiple priorities in a fast‑paced setting.

Responsibilities

• Capture and translate business requirements into technical solutions.
• Analyse APIs and integrations for third‑party platforms.
• Mentor and guide junior analysts, fostering best practices in analysis.

Skills

System integrations

User Stories

APIs

UML diagrams

Travel technology platforms

Stakeholder management

Microsoft 365

Job description

Senior Business Analyst - Up to £60,000 + Benefits

Location: Hybrid (Manchester office 3 days per week, flexibility required)
Industry: Global Travel & Event Management
Type: Permanent

About the Company

Join a fast‑paced, entrepreneurial global business operating in the travel and entertainment space. Our client delivers premium travel and event solutions for high‑profile clients, including corporate events, private travel, and entertainment tours. With a strong reputation for excellence and innovation, they are investing in technology to enhance efficiency and client experience.

The Role

We are seeking a Senior Business Analyst to play a pivotal role in shaping and delivering technology solutions across the organisation. This is a hands‑on position where you will work closely with stakeholders, vendors, and technical teams to define requirements, design solutions, and oversee delivery.

You will be the go‑to expert for business systems and software platforms, ensuring that processes and integrations drive measurable business benefits. The role spans the full project lifecycle, from requirements gathering and analysis to testing and implementation.

Key Responsibilities

• Capture and translate business requirements into technical solutions using User Stories, Use Cases, UML diagrams.
• Analyse APIs and integrations for third‑party platforms (e.g., airline booking systems, payment gateways).
• Collaborate with internal stakeholders and external vendors to deliver system enhancements.
• Support feasibility studies, vendor selection, and governance across complex initiatives.
• Test new functionality and ensure successful deployment into live environments.
• Provide clear documentation and reporting for technical and non‑technical audiences.
• Mentor and guide junior analysts, fostering best practices in analysis.

What We're Looking For

• Proven experience as a Senior Business Analyst in a commercial software environment.
• Strong understanding of system integrations, APIs, and modelling techniques (UML).
• Experience with travel technology platforms (e.g., GDS systems like Travelport) is desirable.
• Ability to work independently and manage multiple priorities in a fast‑paced setting.
• Excellent communication and stakeholder management skills.
• Familiarity with tools such as Microsoft 365 and collaboration platforms.

Why Join?

• Opportunity to make a real impact in a global organisation.
• Work on innovative projects, including mobile app development and digital transformation.
• Collaborative culture with strong leadership and clear growth plans.
• Competitive salary up to £60,000, plus benefits.