Senior Associate, Global People Operations

Alvarez & Marsal; Manchester; On-site; GBP 45,000 - 65,000; Full time

Job summary

A global consulting firm is seeking a Global People Operations Senior Associate in Manchester. The role focuses on optimizing people operations processes, enhancing employee experience, and ensuring compliance across regions. Candidates should have a bachelor's degree in HR or Business Operations, experience in global people operations, and proficiency in Workday. Join a supportive environment that prioritizes continuous learning and personal development.

Benefits

Continuous learning opportunities

Collaborative work environment

Supportive employee experience

Qualifications

• Experience in global people operations, HR Shared Services, or similar role.
• Ability to lead cross-regional initiatives and influence stakeholders.
• Strong focus on process optimization and project execution.

Responsibilities

• Manage global employee lifecycle processes, ensuring compliance.
• Lead global process improvement initiatives for onboarding and offboarding.
• Analyze operational data to identify trends and opportunities for improvement.
• Mentor and develop junior operations team members.

Skills

Global people operations

Process improvement

Project management

Communication skills

HRIS proficiency

Interpersonal skills

Education

Bachelor's degree in Human Resources, Business Operations, or related field

Tools

Workday

Microsoft Office suite

Job description

Overview

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About Alvarez & Marsal

Alvarez & Marsal (A&M) is a global consulting firm with over 11,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M.

The Team

We are seeking a highly experienced and strategic Global People Operations Senior Associate to join our team in Manchester. This role is ideal for someone with a strong background in people operations, process improvement, global collaboration, and informal project management. You will play a critical role in optimizing and harmonizing people operations processes across regions, driving operational excellence, and leading cross-functional initiatives that enhance the employee experience and ensure compliance.

This role will partner cross-functionally to develop and maintain global strategies for employee onboarding, exit management, compliance, and workforce data administration.

Responsibilities

• Manage global employee lifecycle processes, ensuring compliance, capturing feedback, and maintaining a positive employee experience.
• Lead global process improvement initiatives across onboarding, offboarding, compliance, and workforce data management, identifying inefficiencies and implementing scalable solutions.
• Plan and execute a comprehensive global employee exit strategy and process in partnership with regional people operations, including offboarding workflow, feedback mechanisms, and compliance requirements.
• Validate and perform global people data transactions related to job changes, name changes, promotions, transfers, and other updates in the global HRIS (Workday), ensuring accuracy and timeliness across all regions.
• Work with the Global People Services Compliance Team to implement changes needed as a result of global and local regulatory changes and internal policy updates.
• Analyze operational data to identify trends and opportunities for continuous improvement.
• Provide training and support to regional operations teams, fostering capability building and adoption of global standards.
• Develop and maintain global SOPs and documentation, ensuring clarity and consistency across all regions.
• Drive global collaboration by partnering with regional teams to align best practices, share knowledge, and ensure consistent execution of people operations strategies.
• Act as a trusted advisor and subject matter expert for global people operations, offering guidance and troubleshooting support.
• Ensure data integrity and accuracy in global HRIS (Workday), managing complex transactions such as promotions, transfers, and organizational changes.
• Mentor and develop junior operations team members, fostering a culture of learning, knowledge sharing, and career growth.

Qualifications

• Bachelor's degree in Human Resources, Business Operations, or a related field.
• Some years of experience in global people operations, HR Shared Services, or a similar role with a strong focus on process optimization and project execution.
• Proven ability to lead cross-regional initiatives and influence stakeholders in a matrixed environment.
• Excellent communication and interpersonal skills, with a collaborative and consultative approach.
• Proficiency in HRIS systems; Workday experience strongly preferred.
• Proficiency in Microsoft Office suite of products.
• Multilingual a plus.

Your journey at A&M

We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.

We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.