Senior Administration Officer - Multicultural and Refugee Health

NSW Health; Wallsend; On-site; GBP 37,000 - 39,000; Full time

Job summary

A leading health service organization in the United Kingdom is looking for a full-time Administration Officer Level 4 to join their team. This role involves coordinating rostering and scheduling for staff, managing administrative resources, and ensuring a culturally competent service. The ideal candidate should have experience in administrative support and possess excellent communication skills to engage with diverse stakeholders. The position offers opportunities for career progression and professional development.

Benefits

Ongoing professional development

Monthly allocated day off

Salary packaging options

Qualifications

• Experience in rostering and scheduling.
• Previous work in administrative support roles.
• Ability to manage office resources efficiently.

Responsibilities

• Coordinate rostering and scheduling for clinical and administrative staff.
• Manage purchasing and supplies for smooth operations.
• Provide high-level secretarial support including diary management.
• Support meetings with agenda preparation and minute-taking.
• Deliver professional and culturally competent service.

Skills

Coordination

Communication

Cultural sensitivity

Organizational skills

Job description

Remuneration

$75,176.80 - $76,897.65 p.a. + Superannuation

Employment Type

Permanent Full Time, 38 hrs/week

Position Classification

Administration Officer Level 4

Location

Wallsend Campus

Requisition ID

REQ630982

Closing Date

Sunday 1 February 2026

Hear From Us

“What I enjoy most about my role as a Senior Administration Officer with the Multicultural and Refugee Health Service is the people, the team culture is welcoming and supportive, with fantastic opportunities for professional growth while working closely with a wide range of stakeholders.”

“I will take away valuable skills, meaningful professional relationships, and the confidence gained from working in such a collaborative environment.”

- Mel C

Your Next Professional Home

This role is the heart of our service – the person who keeps the team connected, supported, and able to focus on delivering care to refugee and multicultural communities making a real difference in people’s lives every day.

You’ll support the Newcastle Refugee Health clinical service, assist Multicultural Health Liaison Officers, and provide key administrative support to Health Care Interpreters across the Hunter New England district.

Key Responsibilities

• Coordinate rostering and scheduling for clinical and administrative staff.
• Manage purchasing, supplies, and office resources to ensure smooth service operations.
• Provide high-level secretarial support, including diary management, correspondence, and report preparation.
• Support meetings, including agenda preparation, minute-taking, and document distribution.
• Provide consistent, professional, and culturally competent service to staff, clients, and external stakeholders.

To Thrive in this Role

You bring a positive and approachable attitude, treating every interaction with empathy, patience, and cultural sensitivity. You genuinely enjoy making a difference and leading by example, and your previous experience in rostering, purchasing, and service support gives you the confidence to handle the day-to-day responsibilities with ease and care.

Why Join HNE?

• A supportive and collaborative team
• Flexibility in work hours
• Monthly allocated day off
• Ongoing professional development across the administrative network
• Career progression opportunities within NSW Health
• Salary packaging options to increase take-home pay
• Fitness Passport and Employee Assistance Program (EAP) to support wellbeing

Need More Information?

• Position Description
• Applying for this position

For role related queries contact Trish Owen at [e-mail]

Additional Information

• An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.
• This position is full time; however, part time/job share arrangements may also be considered.
• To be eligible for permanent employment you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
• At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact [e-mail] for confidential support.

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary packaging options include novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS via [e-mail] or 1300 40 25 23.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

Connect with us on Facebook and LinkedIn!