Senior Administration Assistant - Apprenticeship Opportunity

Rotherham Doncaster & South Humber NHS Foundation Trust; Doncaster; On-site; GBP 25,000 - 30,000; Full time

Job summary

A regional healthcare provider in Doncaster is seeking a senior administrative professional to support clinical services. The role includes supervising staff, maintaining data quality, and providing administrative support. Candidates will have the chance to complete a Level 3 apprenticeship while gaining valuable experience. This position calls for strong communication skills and team collaboration, contributing to an inclusive workplace environment.

Qualifications

• Understanding of KPIs and targets set by the commissioner.
• Ability to maintain quality in own work and encourage others.

Responsibilities

• Provide a senior confidential, quality administrative service.
• Communicate effectively with patients, staff, and external agencies.
• Update annual leave and daily cover rota.

Skills

Confidentiality

Effective communication

Teamwork

Education

Level 3 qualification or equivalent experience

Job description

Overview

A Vacancy at Rotherham Doncaster and South Humber NHS Foundation Trust.

The post holder will be aligned to a portfolio of the Care Group and will provide a senior comprehensive administrative and clerical support to the clinical services. They will undertake day to day supervision of band 2 staff and liaise with the Administration Lead to ensure that high standards of data quality are achieved and maintained as well as ensure Clinical Practitioners are proactively supported with service delivery. The post holder will be an EPR system super user.

Whether you already work for us or are joining the Trust and NHS for the first time, apprenticeships can help you to develop the skills, knowledge and know-how in order to embark on a successful and fulfilling career within the health service.

Responsibilities

• Provide a senior confidential, quality administrative service to an identified branch of services within the Care Group.
• Communicate effectively, accurately and professionally, applying discretion and empathy where necessary, with written, telephone and face to face contact, with patients, service users, visitors, other Trust staff and external agencies.
• Have an understanding/knowledge and be able to work towards the KPI’s and targets set by the commissioner.
• Provide and receive routine information to work colleagues and clients. Exchange information with clients requiring tact and diplomacy.
• Maintain quality in own work and encourage others to do so whilst working as an effective and responsible senior team member.
• Update annual leave rota and daily cover rota to ensure there is adequate cover at all times.

Apprenticeship & Qualifications

• If you don't already have a Level 3 qualification or equivalent experience in a relevant subject, RDaSH are offering this post alongside the opportunity for you to complete a Level 3 apprenticeship qualification relevant to your role.
• As an apprentice within RDaSH you will be given the opportunity to gain experience, learn work-related skills and obtain all the tools needed to thrive.
• An apprenticeship includes regular training with a college or other training organisation. Around 20% of your working hours will be spent training or studying. This leads to a nationally recognised qualification.

About the Trust

• Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 colleagues who are valued and respected.
• We have a wide portfolio including mental health, physical health, learning disability and drug and alcohol services.
• We are committed to inclusive cultures and value people in our organisation.

Please view our Strategy: https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the benefits we offer, visit: https://workwithrdash.co.uk/

We are committed to inclusive cultures. View our Allyship video: https://youtu.be/WMJSkLoTk4Q

Terms

The main terms and conditions of service can be found here: https://ptracaccpublic.blob.core.windows.net/docs-employer/340/2515/Main_Terms_and_Conditions.pdf

Application & Closing

Before applying, please view the attached job description and person specification to view the full details about the role. If you are applying for this role via the apprenticeship route, please review the attached eligibility document to ensure you meet the eligibility criteria to undertake an apprenticeship.

We reserve the right to close the vacancy early if there are a high amount of applications. This advert closes on Wednesday 8 Oct 2025.