Senior Administration Assistant - Apprenticeship Opportunity

NHS; Doncaster; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organisation in Doncaster seeks a Senior Administration Assistant to support day-to-day administrative tasks. The role involves supervising staff and maintaining confidentiality while providing a high-quality service. Candidates will need Level 2 qualifications or equivalent and NVQ Level 2 or 3 in a related subject. This position offers an apprenticeship opportunity for career development in the health service.

Benefits

Training opportunities

Career development

Comprehensive benefits package

Qualifications

• Strong IT skills, especially in Microsoft Office.
• Prior experience in a busy office environment.
• Understanding of confidentiality importance.

Responsibilities

• Provide effective administration support to the Care Group.
• Supervise and manage administrative staff daily.
• Communicate professionally with patients and staff.

Skills

IT skills in Microsoft Office Packages

Communication

Time management

Education

English and Maths at level 2 or equivalent

NVQ level 2 or equivalent in a related subject

NVQ level 3 or willingness to undertake a Level 3 Apprenticeship

Job description

Go back Rotherham Doncaster and South Humber NHSFT

Senior Administration Assistant - Apprenticeship Opportunity

The closing date is 14 December 2025

To provide day to day effective and efficient administration support of a branch of the Care Group.

Support administration teams be able to work to deadlines and prioritise workload, ensuring effective support for the achievement of contracted targets.

Maintain a high level of confidentiality.

Deal with administrative tasks to deliver a positive outcome.

Supervise and line manage administrative staff on a day to day basis.

Ensure necessary cover at all times.

Interview date Tuesday 18th November 2025

If you don't already have a Level 3 qualification or equivalent experience in a relevant subject, RDaSH are offering this post alongside the opportunity for you to complete a Level 3 apprenticeship qualification [relevant to your role].

As an apprentice within RDaSH you will be given the opportunity to gain experience, learn work‑related skills and obtain all the tools needed to thrive.

An apprenticeship includes regular training with a college or other training organisation. Around 20% of your working hours will be spent training or studying. This leads to a nationally recognised qualification.

Whether you already work for us or are joining the Trust and NHS for the first time, apprenticeships can help you to develop the skills, knowledge and know‑how in order to embark on a successful and fulfilling career within the health service.

Main duties of the job

Provide a senior confidential, quality administrative service to an identified branch of services within the Care Group.

To communicate effectively, accurately and professionally, applying discretion and empathy where necessary, with written, telephone and face‑to‑face contact, with patients, service users, visitors, other Trust staff and external agencies.

Have an understanding/knowledge and be able to work towards the KPI's and targets set by the commissioner.

Provide and receive routine information to work colleagues and clients. Exchange information with clients requiring tact and diplomacy.

Maintain quality in own work and encourage others to do so whilst working as an effective and responsible senior team member.

Update annual leave rota and daily cover rota to ensure there is adequate cover at all times.

Ensure the smooth running of the administration staff ensuring all areas/clinics are covered on a day to day basis; including liaising with clinical staff when required.

About us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are dedicated to the development of our our people and hold a learning half day every month for our colleagues.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://www.nhsemployers.org/publications/tchandbook

Job responsibilities

Please view the attached job description and person specification to view the full details about the role.

We reserve the right to close the vacancy early if there are a high amount of applications.

Person Specification

Qualifications

• English and Maths at level 2 or equivalent (GCSE 9-4 or A*- C or functional skills level 2)
• NVQ level 2 or equivalent in a related subject
• NVQ level 3 in related subject or willingness to undertake a relevant Level 3 Apprenticeship

Experience

• IT skills in Microsoft Office Packages
• Working in a busy office environment
• Office procedures i.e. filing, photocopying, message taking

Knowledge

• Understand importance of maintaining confidentiality and security of information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Rotherham Doncaster and South Humber NHSFT