Semiconductor Field Service Engineer I - Onsite Newport

Atlas Copco; Newport; On-site; GBP 30,000 - 50,000; Full time

Job summary

A global leader in vacuum products is seeking a Field Service Engineer in Newport. This role involves providing top-tier technical support, conducting installations, and ensuring customer satisfaction through effective troubleshooting and maintenance of semiconductor products. Candidates should possess a relevant degree and field service experience. The company offers a culture of trust, innovation, and competitive benefits.

Benefits

Culture of trust and accountability

Lifelong learning and career growth

Comprehensive compensation and benefits

Health and well-being

Qualifications

• Previous relevant field service experience, ideally customer facing.
• Self-directed with the ability to solve problems and escalate when needed.
• Comply with laws, policies, and standards for safety and health obligations.

Responsibilities

• Conduct installation, commissioning, maintenance, and troubleshooting of products.
• Capture service-related information and manage work orders.
• Perform software setup, operation, maintenance, and basic analytics.

Skills

Strong customer focus

Problem-solving

Technical knowledge sharing

Education

University or formal qualification in mechanical, electromechanical, or electronics

Job description

A global leader in vacuum products is seeking a Field Service Engineer in Newport. This role involves providing top-tier technical support, conducting installations, and ensuring customer satisfaction through effective troubleshooting and maintenance of semiconductor products. Candidates should possess a relevant degree and field service experience. The company offers a culture of trust, innovation, and competitive benefits.