Self-Employment Adviser

Maximus; West Yorkshire; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global health and employment services organization is seeking a Self-Employment Adviser in Kirklees. The adviser will manage a caseload of participants, support them towards self-employment, and create personalized action plans. Ideal candidates will have a strong commitment to customer care and experience in the welfare to work sector. Full-time role with opportunities for impactful work.

Qualifications

• Good working knowledge of self-employment and related challenges.
• Build effective relationships with participants.
• Experience delivering services meeting contractual and quality standards.

Responsibilities

• Manage a caseload of participants towards self-employment.
• Create comprehensive action plans for participants.
• Conduct assessments to evaluate job readiness.

Skills

Customer-focused

Strong communication skills

Creative problem-solving

Team player

Proficient in Microsoft Office 365

Tools

Microsoft Office 365

Zoom

Teams

Job description

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General information

Job Posting Title: Self-Employment Adviser

Date: Tuesday, July 29, 2025

City: Kirklees

Country: United Kingdom

Working time: Full-time

Description & Requirements

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK, we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

Essential Duties and Responsibilities

1. Manage a caseload of participants, supporting and challenging them appropriately to progress towards self-employment.
2. Partner with participants to create comprehensive action plans to identify and remove barriers to self-employment.
3. Conduct assessments to evaluate job readiness and provide appropriate support to build confidence in gaining sustained employment.
4. Identify participants who may benefit from signposting to specialist organisations for self-employment advice and guidance, and make referrals as appropriate.
5. Understand internal and external information, advice, and guidance related to general barriers and self-employment support such as tax, finance, and business plans.
6. Ensure participants have access to workshops and tailored support, including health, mental health, transferable skills, job searching, CV writing, and interview skills.
7. Liaise with local Job Centres.

Qualifications and/or Experience

1. Meet personal performance targets and KPIs.
2. Good working knowledge of self-employment and related challenges.
3. Build effective and positive relationships with participants to identify and overcome barriers to self-employment.
4. Co-produce personalized, tailored SMART action plans with interventions and development opportunities.
5. Utilize local specialist services to support specific issues (e.g., substance misuse, anger management, debt advice, health, vocational training).
6. Identify recruitment needs of employers and conduct tailored pre-screens and assessments.
7. Develop effective in-work support plans with participants and employers.
8. Participate in continuous improvement activities to ensure excellent customer service.
9. Comply with company policies on data security, safeguarding, and health & safety.
10. Work from local hubs and community outreach locations to increase service accessibility.

Preferred Skills and Qualifications

1. Customer-focused with a strong commitment to customer care.
2. Team player with a positive and flexible approach.
3. Experience in fast-paced, target-driven environments.
4. Experience delivering services meeting contractual and quality standards.
5. Proficient in Microsoft Office 365 and digital technologies like Teams, Zoom, Google.
6. Strong communication skills—listening, questioning, relationship-building.
7. Creative problem-solving skills and a positive attitude towards overcoming barriers.
8. Ability to plan and organize workload to meet targets and deadlines.
9. Experience in Welfare to Work sector is desirable.
10. Knowledge of the employability industry is desirable.
11. Experience in recruitment is desirable.