Security Supervisor

ISS Facilities Services; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading facilities management company is seeking a Security Supervisor in London. The role includes managing security teams, ensuring safety procedures are followed, and leading by example. Strong leadership, excellent communication, and incident management skills are required. The company values inclusivity and offers career development opportunities.

Qualifications

• Completed ISS Contract Supervisor course with proven management experience.
• Strong leadership with attention to detail.
• Excellent communication skills.

Responsibilities

• Manage security teams and administration tasks.
• Ensure adherence to security procedures.
• Oversee staff training and appraisals.

Skills

Leadership skills

Customer service abilities

Organisational skills

Interpersonal abilities

Incident management experience

Job description

Overview

Security Supervisor

Location: London, EC3V 9BQ

Hours of work: 50

Contract Type: Permanent

Responsibilities

• Manage security teams, rotas, rollcalls, and shift administration
• Ensure adherence to SOPs, AIs, Risk Assessments, and staffing plans
• Act as Incident Commander during alarms or incidents, ensuring escalation procedures are followed
• Oversee induction, training, mentoring, and appraisal reviews for staff
• Maintain high standards of security, safety, and performance across all sites
• Complete accurate, timely incident and quality inspection reports
• Promote team spirit, cooperation, and professional standards within the security team

Qualifications

• Completed ISS Contract Supervisor course with proven first-line management experience
• Strong leadership skills with attention to detail and the ability to lead by example
• Excellent customer service, communication, and interpersonal abilities
• Highly organised with strong time management and ability to work under pressure
• Experienced in incident and emergency management, including fire safety knowledge
• Physically fit, flexible, and able to meet site demands, including stairs and long periods standing
• Holds a valid SIA Licence with over 3 years’ experience and extensive site knowledge

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [e-mail]