Security Services Operations- Finance & Business Management Associate

J.P. Morgan; London; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading global financial services firm in London seeks a Business Management Associate to support Securities Services Operations. Responsibilities include strategic planning, metrics management, and stakeholder engagement. The ideal candidate has a Bachelor’s degree, significant financial services experience, and strong analytical skills. This position offers competitive compensation and professional growth opportunities.

Benefits

Competitive total rewards package

Diversity and inclusion commitment

Equal Opportunity Employer

Qualifications

• Significant experience in financial services.
• Demonstrated organizational skills with strong attention to detail.
• Strong proficiency with PowerPoint, Excel, and Word.

Responsibilities

• Partner with the business to set strategy and track outcomes.
• Build operational metrics frameworks.
• Support management team meetings and business reviews.

Skills

Analytical skills

Organizational skills

English writing and editing

Proficiency in Excel

Ability to multi-task

Education

Bachelor’s degree in business, finance, or related field

Tools

PowerPoint

Word

Excel

Power BI

SQL

Job description

Overview

Join a team at the forefront of global financial services, where your work directly supports high-profile initiatives and drives operational excellence. As a Business Management Associate, you will collaborate with senior leaders and key partners to deliver insights and solutions that shape the future of our Securities Services Operations. This is your opportunity to make a meaningful impact, develop your skills, and grow your career in a dynamic, inclusive environment. We value your expertise and encourage you to bring your unique perspective to our collaborative team. Discover how you can help us deliver innovative solutions for our clients and stakeholders.

As a Business Management Associate in the Corporate and Investment Bank D&PS F&BM team, you will support Securities Services Operations by driving major initiatives and developing actionable business insights. You will work closely with senior leaders and partners across Finance, Business Management, and Data & Analytics to enable effective execution. Together, we focus on delivering value, simplifying processes, and achieving strategic objectives. You will have the opportunity to contribute to a collaborative, high-impact environment where your ideas matter. Join us to help shape the future of our business and make a difference for our clients and colleagues.

Job Responsibilities

• Partner with the business to set strategy, objectives, and targets, and track outcomes.
• Build and maintain operational metrics frameworks across SSOps teams.
• Organize complex information using strong design acumen and advanced Excel and PowerPoint skills.
• Support management team meetings, business reviews, leadership offsites, and site visits.
• Engage regularly with stakeholders across Finance, Controls, and Technology.
• Support annual investment governance, including business case planning, approvals, and tracking.
• Prepare communications for town halls, all hands calls, newsletters, and organization announcements.
• Track mandatory training completion, access recertifications, and resiliency planning.
• Project manage and deliver key work streams and tasks.
• Identify business risks and drive resolution of mitigating controls.
• Support audit, regulatory, and compliance deliverables within the Risk Control Self-Assessment framework.

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree in business, finance, economics, or business intelligence.
• Significant experience in financial services.
• Demonstrated organizational skills with strong attention to detail.
• Excellent English writing, editing, and presentation skills.
• Ability to communicate effectively and develop strong partnerships at all levels.
• Strong analytical skills and ability to present new ideas compellingly.
• Ability to multi-task and work autonomously within local and global teams.
• Ability to thrive in a fast-paced, matrixed environment with multiple assignments and changing priorities.
• Proactive, inquisitive, autonomous, enthusiastic, and diligent approach.
• Strong proficiency with PowerPoint, Word, Excel, and Outlook.

Preferred Qualifications, Capabilities, and Skills

• Proficiency with SharePoint and Teams.
• Experience with business intelligence tools such as Power BI, Tableau, Alteryx Suite, SQL, Python, R, and Prompt Engineering.

About JPMorgan Chase & Co.

JPMorgan Chase & Co. is a global leader in financial services, offering innovative solutions to millions of consumers, small businesses, and prominent corporate, institutional, and government clients. With a history spanning over 200 years, we lead in investment banking, commercial banking, financial transaction processing, and asset management. We offer a competitive total rewards package, including base salary, commission-based pay, discretionary incentive compensation, and a range of benefits and programs to support employee needs. We value diversity and inclusion, and we are committed to providing equal opportunities and reasonable accommodations for all employees. Learn more about our commitment to diversity and inclusion and how you can request an accommodation in our FAQs.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.