Security Receptionist

Kent PLC; Maidstone; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading health and wellness organization in Maidstone is seeking a dedicated Band 3 Security Receptionist to join its team. In this role, you will ensure the efficient and secure operation of the reception area, manage identity checks, and oversee visitor access. The successful candidate will possess strong communication skills and a professional demeanor, contributing to the safety and well-being of patients and staff alike. The organization is committed to high standards of mental health care, making a positive impact on the community.

Qualifications

• Experience in a security or reception role is preferred.
• Ability to manage security procedures and equipment.
• Strong communication skills with staff and visitors.

Responsibilities

• Ensure efficient and secure operation of the reception area.
• Perform identity checks and monitor visitors.
• Report security discrepancies to the Head of Security.

Skills

Professional image

Effective monitoring

Communication skills

Job description

An exciting opportunity has arisen for a Band 3 Security Receptionist to join our busy team at the Trevor Gibbens Unit in Maidstone. As a key member of the Reception Team, you will be responsible for ensuring the efficient and secure operation of the reception area. Your duties will include carrying out all tasks in line with the Unit's Security and Reception procedures, maintaining effective monitoring processes, using security resources and equipment and reporting any discrepancies to the Head of Security. Liaise with all wards and departments on various security and reception matters, along with composing and circulating necessary e-mails once approval is sought from the Head of Security and Security On Call out of hours.

• Present a professional and courteous image to all patients, staff and visitors entering and exiting the unit.
• Ensure an identity check takes place for all persons wishing to enter or exit the unit, and compliance with relevant security equipment, including regular checks of alarms and radios.
• Maintaining responsibility for the Reception Desk, airlock system and monitor.
• Ensure that only authorised visitors are granted admission to the unit, and all records of staff and visitors are kept up to date.
• Ensure that all visitors are directed to and reminded of prohibited items before they enter the airlock/secure areas.
• Ensure all visitors and returning patients are searched in accordance with secure guidelines.
• Ensure that any potential security breach is reported to the Head of Security, or Out of Hours Security On Call.

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated 'Good' by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.

Our vision is simple: We are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident. Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.

Our strategy Our mission is what we set out to do every day We deliver brilliant care through brilliant people Our vision is where we want to be in the future To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.