Security Operations Manager

Damicor; Birmingham; On-site; GBP 37,000 - 40,000; Full time

Job summary

A leading Security Operations provider in Birmingham is seeking a highly organised Security Resource Lead. This role involves building and maintaining resource plans and rosters to ensure effective staffing. The ideal candidate will excel in a fast-paced environment, demonstrate strong team leadership skills, and leverage advanced Excel to manage workforce demands. The position offers a salary range of £37,000 to £40,000, with comprehensive benefits including a generous pension scheme and life insurance.

Benefits

Generous Pension Scheme

Life Insurance

Employee Share Scheme

Medical Cash Health Plan

24/7 GP and Counselling Helpline

Free On-Site Parking

Qualifications

• Proven experience creating and managing optimised staff rosters.
• Strong supervisory or team leadership background.
• Advanced Microsoft Excel skills.

Responsibilities

• Develop 6–52 week resource plans aligned with demand.
• Build seasonal and individual rosters.
• Use planning tools to balance staffing supply.

Skills

Optimised staff rosters

Supervisory or team leadership

Advanced Microsoft Excel

Communication and relationship-building

Data analysis

Attention to detail

Organisational skills

Job description

Security Resource Lead

Location

Birmingham Airport

Salary

£37,000pa - £40,000pa + benefits

Benefits

• Generous Pension Scheme
• Life Insurance
• Employee Share Scheme
• Medical Cash Health Plan

Contract Type

Permanent

Grade

Supervisor

Department

Security

Birmingham Airport are seeking a highly organised, analytical, and proactive Security Resource Lead to join their Security Business Support team. This is a key role responsible for building, managing and maintaining long-term resource planning and rosters for our Security Operation.

If you thrive in a fast-paced environment, excel in data-driven decision-making, and enjoy working collaboratively with operational teams, then this could be the perfect opportunity for you.

What You’ll Be Doing

• Develop 6–52 week resource plans, translating airline schedules and forecasts into workforce requirements.
• Build seasonal and individual rosters aligned with demand, SLAs, working practices, and flexible working requests.
• Use planning tools to balance staffing supply, identify long-term resourcing gaps, and maintain accurate rostering and attendance systems.
• Produce monthly and annual reports, monitor annual leave, overtime, contractual hours, and ensure training compliance.
• Act as the main contact for roster queries, support onboarding, and manage contract or shift preference changes.
• Work closely with Security Operational Line Managers to meet staffing needs.
• Lead quarterly resource planning meetings, ensure compliance with Health & Safety and Department for Transport standards, and provide cover for mid- and short-term planning when required

What We’re Looking For

• Proven experience creating and managing optimised staff rosters.
• Strong supervisory or team leadership background.
• Advanced Microsoft Excel skills.
• Excellent communication and relationship-building abilities.
• Ability to analyse complex data and turn it into effective staffing solutions.
• High attention to detail and strong organisational skills.
• Willingness to obtain and maintain Counter Terrorist Clearance.
• Commitment to maintaining safety, legal compliance, and best practices.

Benefits: Health & Wellbeing

• 24 / 7 GP and Counselling Helpline
• Medical Cash Health Plan
• Access to Occupational Health
• Wellbeing activities

Benefits: Financial & Lifestyle

• Generous Pension Scheme
• Life Insurance
• Employee Share Scheme
• Salary Sacrifice Car Scheme
• Cycle2Work Scheme
• Access to hundreds of discounts, offers, and perks through BHX Proud Perks

Benefits: Travel & Transport

• Free On-Site Parking
• Discounted Travel Passes

Benefits: Shopping & Leisure

• Up to 30% off airport restaurants and shops