Security Officer Corporate

Mitie; Chandler's Ford; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading security services provider is hiring a Security Officer for their operations in Chandler's Ford. Candidates must possess an SIA licence and have excellent customer service skills. Flexible working hours are provided, including a 4 on 4 off shift pattern. The role includes safeguarding customers' property and monitoring security systems. Benefits include access to a free gym and other staff discounts.

Benefits

On site free gym

Discounts in over 100+ high street shops

Staff discount at top D.I.Y retailer

Uniform provided

Online GP

Cycle to work scheme

Qualifications

• Experience in corporate security is preferred but not essential.
• Access to own transport is preferable due to site locations.

Responsibilities

• Protect customer's property and assets according to site instructions.
• Deliver results that meet/exceed performance indicators.
• Undertake additional training for self-development.

Skills

Excellent customer service skills

PC literate

Flexible

Able to work alone or as part of a team

Adaptable

Education

SIA licence

Job description

Overview

Security Officer Corporate - Eastleigh- Chandlers Ford

Weekly hours: 4 on 4 off days shift pattern with an average of 38 hours per week over the year.

Hourly rate: £12.40

Responsibilities

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and/or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.
• Filling different positions within the site including reception/concierge and goods inwards. Issuing passes and keys, monitoring CCTV. Dealing with visitors from contractors to business personnel.
• Patrols and reporting.
• Using MS Office, CCTV and access control systems.

Offer and Perks

• On site free gym
• Discounts in more than 100+ high street shops
• Staff discount at the UK`s top D.I.Y retailer following a successful probationary period.
• Uniform provided.
• Online GP.
• Cycle to work scheme both via Mitie and client.

Main Duties

• Operations: To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodical and orderly way.

Training

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Communication Centre to report all incidents.

What we are looking for

• Flexible and able to work alone or as part of a team.
• Excellent customer service skills
• Approachable and adaptable
• PC literate and able to learn new systems.
• SIA licence essential
• Access to own transport preferable due to location of sites
• Corporate security experienced officer or similar but not essential for the correct candidate.