Security Officer

M& S; Hatfield; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading retail company seeks a Security Officer for its Hatfield location. The role involves safeguarding the store while providing exceptional customer service. Candidates must have at least 5 years of experience in security, a valid SIA Licence, and excellent communication skills. Paid at £14.00 per hour with additional benefits, this is a full-time position with a unique 4 on 4 off working pattern. Join a dedicated team ensuring a safe environment for colleagues and customers.

Benefits

Save As You Earn

Share Incentive Plan

Cycle to Work

Life Assurance

Childcare Vouchers

Company-funded SIA Licence renewal

Continuous training

Qualifications

• 5 years trackable working history in the UK.
• Experience in security is essential.
• Passionate about customer service.

Responsibilities

• Safeguard M&S stores, people, and assets.
• Follow all policies and legal requirements.
• Engage with provided technology for effective reporting.
• Report hazards and remain vigilant.
• Handle challenging situations with calm and professionalism.
• Contact emergency services when needed.

Skills

Excellent customer service

Communication

Energy

Enthusiasm

Education

Valid SIA Licence

Tools

Body-worn cameras

Mobile devices for incident reporting

Job description

Security Officer

• Posting date: 20 January 2026
• Hours: Full time
• Closing date: 18 February 2026
• Location: AL9 5JU
• Company: Mitie
• Job type: Permanent
• Job reference: 89089

Summary

Retail Security Officer - M&S Hatfield Olding Corner

Location: M&S Hatfield Olding Corner,

Salary - £14.00 per hour

Guaranteed 45.5 - 52 hours per week

Working 4 On 4 off

Candidate must have 5 years trackable working history in UK.

At M&S we take security very seriously to ensure our colleagues, customers and stores are safe environments. M&S delivers the best security through our security teams and their market leading customer service.

WHY YOU'LL LOVE THIS JOB:

• Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.
• Great Pay & Benefits: Earn £14.00 per hour with amazing benefits like Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
• Professional Growth: Enjoy company-funded SIA Licence renewal and continuous training.
• Cutting-Edge Tech: Use body-worn cameras and mobile devices for incident reporting.
• Community: Join the friendly M&S and Mitie family.

WHAT WE'RE LOOKING FOR:

• Experience: Security experience essential
• Certification: A valid SIA Licence.
• Skills: Excellent customer service and communication, energy, and enthusiasm

YOUR ROLLE:

• Stay Compliant: Follow all policies and legal requirements.
• Use Tech: Engage with provided technology for effective reporting.
• Proactive: Review and improve Assignment Instructions.
• Stay Alert: Report hazards and remain vigilant.
• Be Professional: Handle challenging situations with calm and professionalism.
• Emergency Ready: Contact emergency services when needed.

If you're passionate about customer service like we are and have experience in security, retail, hospitality or similar skills then this could be the opportunity you've been looking for.