Security Officer

B&M Retail; Bournemouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading UK retail company is seeking a Retail Security Officer for its Bournemouth store. The role involves monitoring for incidents, ensuring health and safety compliance, and conducting investigations into stock loss. The ideal candidate will be vigilant and assertive, contributing to a safe environment for colleagues and customers.

Qualifications

• Ability to follow instructions and stay calm under pressure.
• Strong verbal and written communication skills.
• Professionalism while dealing with challenging customers.

Responsibilities

• Observe and report incidents in store.
• Monitor CCTV footage according to policy.
• Adhere to Health & Safety guidelines.
• Conduct investigations into stock loss and theft.

Skills

Effective communication

Ability to follow instructions

Calmness in pressured situations

Dealing with challenging customers

Vigilance

Assertiveness

Job description

Overview

We are currently recruiting for a Retail Security Officer to join our store team in the Bournemouth area. As Retail Security Officer, you will work alongside our Store Management Team to meet loss prevention objectives and ensure the safety of our colleagues and customers.

Responsibilities

• Observe and report any incidents in store
• Monitor CCTV footage, in line with company policy & procedures
• Adhere to and enforce Health & Safety guidelines
• Conduct internal investigations into stock loss, fraud and theft.

The role of Retail Security Officer can be challenging at times, but also rewarding and offer great progression within our Profit Protection and wider teams. Our ideal candidate will be vigilant, assertive and a helpful team player with a passion for security & delivering great service!

Qualifications

• The ability to follow instructions whilst staying calm in pressured situations
• Effective communication, both verbal and written
• The ability to deal with challenging customers with professional behaviour at all times
• A balanced sense of judgement, Strong work ethics, honesty and integrity

About us / Equal Opportunity

B&M Retail are one of the UK's fastest growing retailers and with our ongoing expansion plans; there really hasn't been a better time to join us! B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.