Security Officer

Mitie; Bardwell; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading security provider is seeking a Retail Security Officer at M&S Christchurch. This role involves safeguarding the store, providing great customer service, and using technology for reporting incidents. Applicants must have a valid SIA Licence and security experience, alongside a minimum of 5 years working history in the UK. This position offers competitive pay and benefits while focusing on professional growth and community engagement.

Benefits

Save As You Earn

Share Incentive Plan

Cycle to Work

Life Assurance

Childcare Vouchers

Qualifications

• 5 years trackable working history in the UK.
• Must have security experience.
• Certification includes a valid SIA Licence.

Responsibilities

• Safeguard M&S stores, people, and assets.
• Engage with technology for reporting.
• Review and improve Assignment Instructions.
• Report hazards and remain vigilant.
• Handle challenging situations professionally.
• Contact emergency services when necessary.

Skills

Excellent customer service

Communication skills

Energy and enthusiasm

Education

Valid SIA Licence

Job description

Retail Security Officer - M&S Christchurch

Location: M&S Christchurch

Salary - £13.12 per hour

Guaranteed 45 hours per week

Candidate must have 5 years trackable working history in UK.

At M&S we take security very seriously to ensure our colleagues, customers and stores are safe environments. M&S delivers the best security through our security teams and their market leading customer service.

Why you'll love this job

• Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.
• Great Pay & Benefits: Earn £13.12 per hour with amazing benefits like Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
• Professional Growth: Enjoy company-funded SIA Licence renewal and continuous training.
• Cutting-Edge Tech: Use body-worn cameras and mobile devices for incident reporting.
• Community: Join the friendly M&S and Mitie family.

What we're looking for

• Experience: Security experience essential.
• Certification: A valid SIA Licence.
• Skills: Excellent customer service and communication, energy, and enthusiasm.

Your role

• Stay Compliant: Follow all policies and legal requirements.
• Use Tech: Engage with provided technology for effective reporting.
• Proactive: Review and improve Assignment Instructions.
• Stay Alert: Report hazards and remain vigilant.
• Be Professional: Handle challenging situations with calm and professionalism.
• Emergency Ready: Contact emergency services when needed.

If you're passionate about customer service like we are and have experience in security, retail, hospitality or similar skills then this could be the opportunity you've been looking for.