Secretary/Team Administrator

West London NHS Trust; Camden Town; On-site; GBP 25,000 - 30,000; Part time

Job summary

A prominent healthcare provider in Camden Town, UK, is looking for a part-time Band 4 Team Administrator to provide essential administrative support. The ideal candidate will be organised, reliable, and self-motivated with experience in person-facing roles. This role not only supports the healthcare sector but also allows for career growth within a diverse team. Join us in delivering outstanding care to our service users.

Qualifications

• Prior experience in administrative roles, ideally within a mental health setting.
• Ability to interact with people at all levels.
• Proven experience in providing administrative support.

Responsibilities

• Provide a full range of admin support to the team.
• Audio or copy type and proofread letters, memos, and reports.
• Maintain waiting lists and team patient lists.
• Arrange meetings and assist with training events.
• Assist in producing agendas and minutes for meetings.
• Support investigations for complaints and audits.

Skills

Organised

Reliable

Self-motivated

Interpersonal skills

Job description

This is an interesting and varied position who is looking for a challenging and rewarding role in which finding a balance between team working and utilising initiative is important. Applicants for this Band 4 Team Administrator role (part time) will need to be organised, reliable, self-motivated and have prior experience of working in administrative roles, ideally within mental health setting (or similar person-facing roles). G. If you are a reliable, outgoing professional who loves interacting with people on all levels and want to play a crucial role in supporting the Healthcare sector and a growing practice, then you are just the type of candidate for this role! We would like to encourage applicants from a range of diverse backgrounds and experiences. The post sits within the Ealing CAMHS Children and Family Therapy (CFT) Team, a supportive, collaborative, and well-regarded service based at Armstrong Way in Ealing CAMHS. WHY WORK FOR US: Great care comes from great teams. We don\'t want you to just come and work for us, we want you to grow and to have a long and fulfilling career with us where you can achieve your potential. Working together as one team and one service, we provide the best care possible. Everyone has a role to play in delivering outstanding care to our service users.

• To provide a full range of admin support to the team: e.g. sorting and dealing with correspondence, filing, photocopying, typing, archiving, referral tracking etc.
• To audio or copy type and proof read letters, memos, notes and reports and ensure they are directed to the appropriate departments, GPs or other organisation within agreed timescales.
• To draft /send responses to correspondence, after appropriate approval.
• To maintain waiting lists, team patient lists and referral information as appropriate.
• To arrange meetings and assist with locally held training events or workshops E.g. room bookings, hospitality, IT equipment.
• To assist in producing agendas, minutes and papers for meetings in timely manner.
• To supporting the production of presentations using PowerPoint or other software when required.
• To take minutes at meetings, transcribe and distribute as required.
• To provide admin support for investigations (complaints, incidents, audits, surveys and projects) to meet specified timescales.

For further information, please refer to the candidate pack

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation. Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m. The Trust is rated as \'Good\' overall by the Care Quality Commission. Forensic services are rated as \'Outstanding\'. The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.