Seasonal Sales & Operations Assistant

Pandora; Broadstairs; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading jewellery brand is looking for a seasonal sales & operations assistant in Broadstairs, UK. You will engage with customers, drive sales, and ensure smooth store operations. The role requires weekend availability and offers a competitive salary of £12.60 per hour along with generous benefits including discounts and bonuses. This is a fixed-term contract for the Q4 seasonal period.

Benefits

Generous employee discount

Jewellery uniform allowance

Eligibility for store bonus scheme

Qualifications

• Available to work key trading days including weekends and holidays.
• Ability to engage with customers and adapt to their preferences.
• Team-oriented with a positive attitude.

Responsibilities

• Drive sales and provide excellent customer service.
• Prepare click-and-collect orders and handle deliveries.
• Manage inventory and assist with gift wrapping.

Skills

Customer service skills

Sales techniques

Teamwork

Job description

Overview

Join Pandora’s team as a seasonal sales & operations assistant. You will be required to work the following days: Mondays, Tuesdays, Wednesdays, Thursdays, Fridays, Saturdays, Sundays. We are looking to cover 8 hours per week, Fixed-Term Contract - Seasonal Q4. The stores we are hiring for include Westwood Cross. The rate of pay is £12.60 per hour. Spread joy and make the season sparkle with Pandora as a seasonal sales & operations assistant and enjoy a competitive rate of pay, bonus scheme, generous employee discount, jewellery uniform allowance and other excellent benefits. In the UK, Pandora has been recognised in the Sunday Times Best Places to Work 2023.

The role

From Driving Sales To Ensuring Smooth Operations, you’ll be our brand ambassador who makes the magic happen. You can choose and discuss your preference between two focus areas; there may be some crossover depending on day-to-day needs of the store.

Sales

• Front-of-house excellence: surpass sales targets with effective techniques
• Personalised connections: bond confidently with customers, adapting to their unique preferences and needs
• Product pro: master Pandora knowledge, delivering unforgettable customer experiences

Operations

• Get hands-on with preparing click-and-collect orders for our customers
• Keep the flow smooth by managing deliveries, processing returns, and restocking shelves with fresh inventory
• Add a creative touch by wrapping gifts, engraving jewellery and loading gift cards

Join us if you’re an expressive team player who thrives in a busy environment, embodying our core values of dreaming, daring, caring, and delivering.

Important stuff to note

• You must be available to work on key trading days throughout the duration of your contract, which will include weekends, Christmas Eve, Boxing Day, New Year’s Eve, and New Year’s Day. We will do our best to distribute these days fairly, ensuring you won’t be required to work all of them during your contract.
• You will accrue annual leave in line with your entitlement; however, during this peak period no annual leave will be approved.

Our Generous Benefits Package Includes

• A generous employee discount
• A jewellery uniform allowance to express yourself and your individuality
• Eligibility for the store bonus scheme
• Access to plentiful retail, hospitality and entertainment discounts
• Incentives throughout the season and a gift as a special thank you
• Retail Trust: support related to wellbeing, legal advice, financial guidance, and more

Ready for a challenge? Apply now!

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps ensure applicants have a fair and equal opportunity to demonstrate their competencies without bias. We encourage everyone applying to our vacancies to refrain from including identity-related elements such as a photo, marital status, or age. If you require reasonable adjustments during interviews, please let us know as soon as possible.

About Pandora

Pandora is the world’s largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression and storytelling. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Pandora employs 37,000 people worldwide and crafts its jewellery using recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.