Seasonal Customer Experience Specialist

Marks and Spencer plc (UK); Bridgwater; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail company in Bridgwater seeks enthusiastic colleagues to deliver exceptional customer service. Candidates will efficiently serve customers, maintain store presentation, and meet sales targets while utilizing digital tools for optimal shopping experiences. The role requires strong communication skills, adaptability, and teamwork. Join us at an exciting time in our journey towards a more innovative retail environment, ensuring customers feel valued with every interaction.

Qualifications

• Committed to delivering excellent work with great attention to detail.
• Open to and acts upon feedback, asking for this regularly.
• Takes accountability for planning and managing own workload efficiently.

Responsibilities

• Serve customers efficiently on the shop floor and at service points.
• Keep the store clean and tidy; ensure shelves are stocked.
• Monitor and deliver on daily sales targets and priorities.
• Engage with customers to understand needs and deliver service.
• Utilise digital tools to enhance the customer experience.

Skills

Strong communication skills

Adaptable to changing situations

Good level of digital capability

Ability to build positive relationships

Team player

Job description

A leading retail company in Bridgwater seeks enthusiastic colleagues to deliver exceptional customer service. Candidates will efficiently serve customers, maintain store presentation, and meet sales targets while utilizing digital tools for optimal shopping experiences. The role requires strong communication skills, adaptability, and teamwork. Join us at an exciting time in our journey towards a more innovative retail environment, ensuring customers feel valued with every interaction.