Scrum Master - Perm - Insurance Transformation

Lorien; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global insurance firm is seeking a dynamic Scrum Master to join their transformation team in London. This permanent role involves coaching teams, facilitating agile practices, and driving transformation efforts. The ideal candidate will have over 5 years of experience in a Scrum Master role, with a solid understanding of insurance and agile methodologies. Occasional travel to other sites will be required. Competitive package offered.

Qualifications

• 5+ years experience as a Scrum Master, preferably in insurance.
• Experience in agile transformation and hybrid delivery models.
• Proven ability to coach and mentor agile teams.

Responsibilities

• Coach and support the Scrum Team, removing obstacles.
• Facilitate agile ceremonies and drive continuous improvement.
• Collaborate with Product Owner and business leaders.

Skills

Coaching teams

Agile transformation

Conflict resolution

Collaborating across teams

Insurance understanding

Monitoring project KPIs

Job description

Scrum Master - Perm - Insurance Transformation

Job Type: Permanent

Location: City of London, London

Job Ref: BBBH170713_1763635666

Date Added: November 20th, 2025

Consultant: Heather Thompson

A global insurance firm is embarking on an innovative transformation to transition into a scaled agile environment, revolutionising product lines and services into a product-focused delivery function.

They are seeking a dynamic Scrum Master to join their forward-thinking transformation team. This pivotal role entails supporting significant technology initiatives and driving agile principles and values within a newly formed squad. You will ensure the team adheres to agreed practices and processes, advocating for a dynamic and adaptive approach to product management. Your influence will be crucial in shaping operational effectiveness and supporting strategic objectives.

Location: 2 days per week to the London or Kent Office (Occasional travel will be required to visit other sites)

Key Responsibilities

• Coach and support the Scrum Team, removing obstacles and escalating issues as needed.
• Facilitate agile ceremonies, retrospectives, and daily stand-ups to drive team efficiency and continuous improvement.
• Collaborate with Product Owner, Product Manager, and business leaders to manage progress, release planning, and alignment with project milestones.
• Integrate agile practices within hybrid project management frameworks, ensuring smooth team collaboration.
• Monitor project KPIs, manage team resources, and develop risk mitigation strategies.
• Foster effective communication, teamwork, and accountability within cross-functional and geographically dispersed teams.
• Resolve conflicts, mediate priorities, and protect the team from external distractions.

Required Experience & Skills

• Have experience with Insurance and understand claims processes
• Minimum 5 years of experience as a Scrum Master
• Experience supporting agile transformation and hybrid delivery models
• Ability to coach and mentor teams, driving continuous improvement.
• Experience collaborating across teams and at senior levels.
• Proven experience of striving for best practices and implementing change
• Desirable experience of working with digital or customer-facing/lead products

If you are looking to join the early stages of a transformation programme where your contributions will directly influence operational effectiveness within newly formed squads, please apply to get a conversation rolling