School IT Technician

University of Cambridge Vet School; Cambridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prestigious educational institution in Cambridge is seeking an IT Technician to join the School-wide IT team. The role involves being the first point of contact for IT support, providing assistance with a variety of operating systems including Windows and Mac. Candidates should possess strong customer service skills and be educated to A-Level standard or equivalent. This position offers growth in IT knowledge and contribution to the success of the IT team, promoting a supportive work environment.

Benefits

Opportunity to develop IT skills

Friendly support environment

Qualifications

• Strong customer service and interpersonal skills.
• Experience in IT at the University of Cambridge and knowledge of systems.
• Familiarity with various operating systems.

Responsibilities

• Act as the first point of contact for IT support.
• Provide efficient and friendly support to institutions and local IT resources.
• Collaborate with faculties to enhance IT service delivery.

Skills

Customer service skills

Interpersonal skills

Knowledge of operating systems (Windows, Mac, Android, iOS)

Education

A-Level standard or equivalent

Job description

The School of Arts and Humanities is seeking an IT Technician to join the School-wide IT team. The team provides a friendly and efficient support service to institutions and complements local IT resources. You will be the first point of contact for IT support in all aspects of computing and AV.

Overview

This role is ideal for someone already working in IT at the University of Cambridge and familiar with University systems. The position requires strong customer service skills, good interpersonal skills, and the ability to work well in a team. Understanding a range of operating systems—including Windows, Mac, Android, and iOS clients—is essential. Candidates should be educated to A-Level standard or with equivalent understanding and skills.

Responsibilities

• Act as the first point of contact for IT support for the School-wide IT team.
• Provide efficient and friendly support to institutions and local IT resources.
• Support a variety of faculty and services within the University, including Modern & Medieval Languages, Linguistics, Classics, AMES, and Divinity.
• Collaborate with other faculties and services to enhance IT service delivery.

Qualifications

• Strong customer service and interpersonal skills.
• Experience working in IT at the University of Cambridge and knowledge of University systems.
• Familiarity with a range of operating systems: Windows, Mac, Android, and iOS.
• Education to A-Level standard or equivalent.

Benefits

This role offers an opportunity to develop your skills and knowledge in IT and customer service while contributing to the success of the IT Team.

The School of Arts and Humanities consists of eight faculties and three other institutions with 650 staff members. The IT Technicians work across the School supporting several institutions, including Modern & Medieval Languages and Linguistics, Classics, AMES, and Divinity.

The closing date for applications is midnight (GMT) on Sunday 8th March 2026. If you have any questions about this vacancy or the application process, please contact the School IT Team Manager, Andy Kingsley ([e-mail]). Questions on the application process should be directed to the School's HR Team ([e-mail]).

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Please quote reference GA48524 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.