Scheduling Operations Planner

Abri; Eastleigh; On-site; GBP 30,000 - 35,000; Full time

Job summary

A prominent housing provider in Eastleigh is seeking a Scheduling Operations Planner to optimize the daily schedules of trade operatives and ensure customer satisfaction. This role requires excellent planning skills, a focus on teamwork, and the ability to respond effectively to customer needs. The ideal candidate will thrive in a dynamic environment, aimed at improving operational efficiencies while maintaining high standards of service. A competitive salary and strong organizational culture are offered.

Benefits

28 days holiday with buy/sell option

Generous pension scheme

Life assurance

Health and wellbeing packages

Flexible working

Cycle to Work scheme

Qualifications

• Strong organizational skills for efficient planning and coordination.
• Proven ability to maintain high customer service standards.
• Experience working collaboratively with various stakeholders.

Responsibilities

• Plan and coordinate the working day for trade operatives.
• Ensure optimal diary management with minimal travel.
• Collaborate with stakeholders to deliver seamless service.

Skills

Planning and coordination

Customer service orientation

Team collaboration

Problem-solving

Job description

Scheduling Operations team

We were responsible for planning and co-ordinating the working day of Trade Operatives to ensure all responsive planned and cyclical works are appointed to the satisfaction of the order to plan repairs in as efficiently as possible we use our scheduling system Total Mobile Optimise to ensure our diaries are filled to maximum capacity with minimal travel.

Your new role

Customers are at the heart of everything we do and were excited to be looking for a new Scheduling Operations Planner to join our team to make sure our customers continue to receive a service second to none and we need you!

You’ll be responsible for planning and coordinating the working day of trade operatives so that our colleagues receive all of the information for them to carry out their diaries are optimised to maximum capacity with minimal travel increasing productivity reducing cost and maintaining outstanding customer service health and safety prioritisation and vulnerability considerations.

You’ll work collaboratively with all stakeholders including our customers on a daily basis to deliver a seamless service.

Remember we dont just want to do things the way theyve always been done we want do things even better!

No two days will be the same in this role so enthusiasm a can-do attitude and a genuine passion for always wanting to go the extra mile.

If you want the opportunity to join a team as committed as you are to customer safety and satisfaction and want to make a huge difference to our organisation that wont go unnoticed by colleagues and customers alike we want to hear from you!

Well review and interview suitable candidates as they apply. If we receive enough applications well close the advert early so be sure to apply today so you dont miss out!

Who we are

Abri is a large housing provider who owns and manages more than 58000 homes and various community assets serving around 113000 customers across the South of England.

We believe everyone has the right to a good quality, safe, warm and sustainable home in a community where they can belong, grow, and do that look like in real terms.

We’re investing 689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

• We’re delivering 10000 homes by 2030 ensuring affordable housing is built where it’s needed most
• We’re investing in our communities to address local issues and create opportunities for everyone

As we grow we’re establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery with our operating areas split into three each with their local governance our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.

More information about Abri and our strategic objectives can be found at .

What you can expect

Benefit 4

Benefit 5

Benefit 6

What you can expect

28 days holiday the opportunity to buy and sell holiday

Generous pension scheme with contributions up to 10%

Money off tons of high street and online retailers

Life assurance of 5x your annual salary

Generous parental and family leave

Health and wellbeing packages

Flexible working

Free eye tests

Cycle to Work scheme

About you

We’ve all got different backgrounds, strengths and experiences. But we share the same values. It’s these shared values that bring us together as one team.

Our colleagues embrace these every day. Be the difference to our customers and colleagues always curious and look for better solutions, achieve together by working in partnership with others, own it openly through working with others in an open and honest way and finally embrace possibility and see changes and challenges as welcomed opportunities.

We also expect our colleagues to share Abris commitment to safeguarding and promoting the welfare of children, young people and adults.

If you share our values and want to make a real difference in the world you’re on to a winner and we’d love to hear from you!

Be yourself

We’re committed to promoting an inclusive culture. We welcome and respect the individual differences, life experiences and knowledge that all our colleagues bring into the workplace and we value their contribution to our amazing company. Everyone is different, everyone is unique.

Flexible working

We recognise the benefits flexible working can bring and we aim to support colleagues who need to work flexibly wherever we can provided the needs of both Abri and the colleague can be met. Please feel free to let us know about any flexibility you might need when applying for this role. We cant promise to give you exactly what you want but we do promise to consider it fully.

To our agency friends

We already have a number of carefully selected agency partners who know our business well and who support our in‑house recruitment team during exceptionally busy periods. We’re not looking to add to our preferred supplier list right now but if you’d like to be considered at a future date please don’t hesitate to register on our procurement portal.

Documents

Key Skills

GIS, JAWS, Military Experience, Business Management, Emergency Management, Joint Operations, Production Planning, Relationship Management, Strategic Planning, ERP Systems, Exercise Planning, MRP

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 30001 - 35000