Scheduler / Planner

ZipRecruiter; City Of London; On-site; GBP 29,000; Full time

Job summary

A leading recruitment platform is hiring a Scheduler / Planner in Westminster. You will manage appointments and deliver effective maintenance services while working with clients and subcontractors. The ideal candidate will have experience in scheduling, strong communication skills, and knowledge in basic building maintenance. Join a fast-paced, supportive team focused on excellence in service delivery.

Qualifications

• Proven experience in scheduling and planning with a focus on maintenance.
• Ability to communicate effectively with diverse stakeholders.
• Knowledge of building maintenance practices.

Responsibilities

• Handle high volumes of calls and schedule appointments.
• Monitor emergency situations and act quickly.
• Deliver excellent customer service through various channels.

Skills

Scheduling/planning experience in Social Housing or Repairs

Strong communication skills

Basic building maintenance knowledge

Excellent organisational skills

Job description

Overview

We're hiring a Scheduler / Planner to join our team delivering reactive maintenance. Location: Westminster. Salary: £29,000 per annum. Contract: Permanent | Full-Time | On-site (No Hybrid). Hours: Monday - Friday, 8:00 AM - 5:00 PM.

We're looking for an organised and proactive Scheduler/Planner to join our team delivering reactive maintenance.

Responsibilities

• Handle high volumes of calls, liaising with clients, subcontractors, suppliers, and supervisors to schedule appointments.
• Actively schedule available operatives and subcontractors for jobs.
• Monitor the system for emergencies and act quickly to meet targets.
• Deliver excellent customer service, discussing complex repairs via telephone, email, and chat.
• Keep accurate records using Microsoft Office tools.

Qualifications

• Proven scheduling/planning experience in Social Housing or Repairs.
• Strong communication skills with operatives, subcontractors, and clients.
• Basic building maintenance knowledge (e.g., estimated durations for various tasks).
• Excellent organisational skills and a proactive approach.

Why Join Us?

You'll be part of a supportive, fast-paced team that makes a real difference by ensuring timely and effective maintenance services.

Interested? Apply now and share with someone who'd be a great fit!

Randstad CPE values and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business