Scheduler

Build Recruitment Limited; Hounslow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Scheduler to join a busy repairs and maintenance team in Hounslow. The role involves coordinating repair work orders and ensuring timely updates while providing customer support. Candidates should have relevant experience and strong organisational and communication skills. Knowledge of housing sector regulations is a plus.

Qualifications

• Proven experience in a repairs or maintenance scheduling/works coordination role.
• Strong organisational and time management skills with the ability to manage competing priorities.
• Excellent communication and customer service abilities.
• Knowledge of property maintenance and housing sector regulations is desirable.

Responsibilities

• Coordinate and manage repair work orders using a housing management system.
• Maintain effective communication with internal teams, residents, and external contractors.
• Monitor KPIs such as job completion rates and customer satisfaction.

Skills

Organisational skills

Communication skills

Customer service abilities

Time management skills

Tools

Microsoft Office

Housing management systems

Job description

I am looking for a Scheduler to join a busy repairs and maintenance team in North Cornwall. The Scheduler will be responsible for ensuring works orders and appointments are raised, appointed and attended.

The successful candidate will work with the team in supporting the delivery of a customer orientated repair service.

Duties of the role:

• Coordinate and manage repair work orders using a housing management system, ensuring accuracy and timely updates.
• Maintain effective communication with internal teams, residents, and external contractors.
• Monitor KPIs such as job completion rates and customer satisfaction, escalating issues when needed.
• Provide administrative support across departments and ensure databases and documentation are kept up to date.

What is required for the Scheduler role:

• Proven experience in a repairs or maintenance scheduling/works coordination role.
• Strong organisational and time management skills with the ability to manage competing priorities.
• Excellent communication and customer service abilities.
• Proficient in Microsoft Office and housing management or scheduling systems.
• Knowledge of property maintenance and housing sector regulations is desirable.

Please apply or contact Chelsie Fowler at Build Recruitment if you are interested in the Scheduler role - 07827545196 /[e-mail]

We’ll take the time to understand your career history and motivations for a new role. We’ll also take references and may ask for proof of eligibility to work in the UK.

About Us:

Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment – from executive to operative level.

With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level.