Scheduler

Brackenberry Limited; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

A Local Authority partner in Cardiff is seeking a Scheduler for a 3-month contract. The role involves delivering high-quality scheduling and coordination services within the Housing and Estate Management function. Key tasks include managing a scheduling database, coordinating work with operatives, and communicating effectively with customers. Candidates should have experience in databases, strong communication skills, and a methodical approach to complex procedures. This position offers the potential for extension based on client needs.

Qualifications

• Experience using databases and scheduling systems.
• Experience working in a housing or estate management environment.
• Strong communication skills in written, verbal, and face-to-face settings.

Responsibilities

• Manage and maintain the Caretaking Services scheduling database.
• Coordinate and issue work to operatives, ensuring effective use of resources.
• Monitor workloads and adjust schedules to meet service demands.
• Re-schedule jobs due to emergencies, absences, or changes in priority.
• Manage scheduling diaries and approve job overruns where appropriate.

Skills

Database Management

Scheduling Systems

Strong Communication Skills

Numeracy

Customer Interaction

Job description

We are working closely alongside a Local Authority in Cardiff to assist with the appointment of a Scheduler on a 3‑month contract, likely to be extended at the client’s discretion. Please apply with your CV for immediate consideration. The Scheduler will be responsible for delivering a high‑quality scheduling and coordination service within the Housing and Estate Management function. The role acts as a central point of contact for officers, managers, supervisors and operatives, ensuring work is scheduled efficiently and customer service standards are met.

Responsibilities

• Manage and maintain the Caretaking Services scheduling database
• Coordinate and issue work to operatives, ensuring effective use of resources
• Monitor workloads and adjust schedules to meet service demands
• Re‑schedule jobs due to emergencies, absences or changes in priority
• Manage scheduling diaries and approve job overruns where appropriate
• Communicate with customers, councillors and internal teams regarding scheduled work
• Demonstrate a good level of numeracy

Essential Qualifications

• Experience using databases and scheduling systems
• Experience working in a housing or estate management environment
• Strong communication skills (written, verbal and face‑to‑face)
• Ability to follow complex procedures using a methodical approach
• Experience dealing with customers and councillors