Scheduler

Hayward Hawk; Belfast; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A recruitment agency is seeking a proactive Scheduler to join a busy operations team. This full-time, permanent role involves managing customer orders, coordinating between departments, and ensuring timely resolution of shortages. The ideal candidate has scheduling or supply chain experience, strong communication skills, and is comfortable in a fast-paced environment. The position offers a competitive salary, private health insurance, and opportunities for growth in a collaborative team culture.

Benefits

Competitive salary package

Private health insurance

Staff discounts and benefits

Opportunities for growth and development

Qualifications

• Previous experience in scheduling or supply chain roles.
• Strong organisational and problem-solving skills.
• IT literate with experience in ERP/MRP systems.

Responsibilities

• Monitor and manage product shortages across departments.
• Release customer orders for warehouse processing.
• Coordinate with procurement and production teams.

Skills

Organisational skills

Problem-solving skills

Communication skills

Attention to detail

ERP/MRP systems knowledge

Tools

Microsoft Excel

Job description

Overview

Hayward Hawk are delighted to be recruiting for a proactive and detail-focused Scheduler to join our client's busy operations team. This role is pivotal in ensuring a smooth flow of customer orders through the business – from managing shortages to releasing orders to our warehouse team. The ideal candidate will be organised, solution-driven, and able to communicate effectively with both internal departments and external suppliers. This is a full time, permanent, role with hybrid working.

What You'll Do

• Monitor and manage product shortages, ensuring timely resolution and communication across departments.
• Release customer orders to the warehouse for picking, packing, and dispatch.
• Coordinate with procurement, production, and warehouse teams to resolve stock availability issues.
• Maintain accurate order schedules within our ERP system, ensuring deadlines are met.
• Work closely with customer service to provide order updates and expected lead times.
• Support continuous improvement initiatives to streamline scheduling and order flow processes.
• Produce regular reports on shortages, delays, and scheduling performance.

What You'll Need

• Previous experience in a scheduling, planning, supply chain, or operations role (manufacturing/warehousing environment desirable).
• Strong organisational and problem-solving skills with excellent attention to detail.
• Comfortable working in a fast-paced environment with changing priorities.
• Strong communication skills, able to liaise confidently with internal teams and suppliers.
• IT literate with experience using ERP/MRP systems (training provided) and good working knowledge of Microsoft Excel.

What You'll Get

• Competitive salary package.
• Private health insurance.
• Staff discounts and benefits.
• A positive, collaborative team culture with opportunities for growth and development.