Saturday Host

Pendragon Plc; City of Westminster; On-site; GBP 6,000; Part time

Job summary

A leading automotive retailer in the City of Westminster is seeking a part-time Receptionist to handle customer inquiries and support the sales team. The role emphasizes exceptional customer service, with responsibilities including welcoming customers and managing administrative tasks. The ideal candidate will have strong organizational and communication skills, along with a passion for customer care.

Benefits

33 days annual leave

Extra day off on birthday

Family Leave Policies

Paid day to volunteer

Long service recognition

Career growth opportunities

Cycle to work scheme

High street discounts

Qualifications

• Administrative and customer service experience.
• Fantastic organization skills.
• Good telephone manner.

Responsibilities

• Handle telephone inquiries with professionalism.
• Welcome customers to the dealership.
• Maintain customer-facing areas and manage the diary.
• Update customer records and perform general administration.

Skills

Customer service

Communication

Organization

Telephone manners

Job description

Overview

Stratstone, JLR, Mayfair
Part-time, 8 hours per week, Saturdays only! A basic salary of £5,400, pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services.

Are you a real people person, passionate about putting the customer first? As a Receptionist with us, you\'ll take the time to talk to people, build a genuine rapport and ensure a smooth and efficient introduction to the sales team. You\'ll be effortless and genuine when talking to our customers, putting their needs at the heart of absolutely everything you do. You\'ll focus on delivering industry leading standards of customer care and satisfaction at all times.

What does the role of Receptionist involve?

Responsibilities

• Handling telephone inquiries with professionalism, establishing customer needs to ensure they are directed to the correct department/team member first time
• Welcoming customers to the dealership, ensuring they are assisted in a caring and pleasant manner
• Maintaining customer-facing areas, updating the dealership diary and other general administrative duties
• Administrative and customer service experience
• Fantastic organisation skills
• Good telephone manner

Benefits

• Enjoy 33 days annual leave (including bank holidays)
• Birthday entitlement: an extra day off on your birthday
• Family Leave Policies to support you when it matters most
• Take a paid day to volunteer
• Long service milestone anniversaries recognition
• Tailored training and career growth opportunities
• Cycle to work scheme
• High street discounts
• Internal referral scheme rewards

At Lithia UK, our growth is powered by our people. As one of the largest automotive retailers globally, we are passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values — Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun! — fuel everything we do. If you\'re ready to make an impact in an environment that empowers you to drive change, we\'d love to have you with us on this journey. Pendragon