SAP & IT Support Analyst

Clockwork Organisation Ltd t/a Travail Employment; Wales; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading manufacturing organization in Wrexham is seeking a permanent SAP / IT Support Analyst. The role offers a competitive salary of £35,000 - £45,000 per annum and involves providing core SAP support, troubleshooting, and managing IT systems. Ideal candidates will have at least 2 years' experience with SAP ERP, knowledge of ABAP, and strong communication skills. This is an excellent opportunity for growth in a stable environment.

Benefits

4-day working week (Monday-Thursday)

Stable environment with long-term career potential

Qualifications

• At least 2 years’ experience supporting SAP ERP systems.
• Knowledge of ABAP and integration with SAP BW processes.
• Experience working across multiple SAP modules (SD/MM/PP/CO/FI).

Responsibilities

• Providing 1st & 2nd line SAP support across core ECC modules.
• Troubleshooting issues, resolving incidents, and delivering system improvements.
• Supporting ABAP developments and system modifications.

Skills

Supporting SAP ERP systems

Knowledge of ABAP

Experience across multiple SAP modules

Organizational skills

Communication skills

Education

SAP Certification

GDPR / DPO Certification

Job description

SAP / IT Support Analyst

£35,000 - £45,000 per annum (depending on skills and abilities)

Permanent opportunity in Wrexham

Why you will love this role

• 4-day working week (Monday-Thursday)
• Broad exposure to SAP, IT systems, and business operations
• A role where your work directly impacts system performance and user experience
• Opportunity to develop both technical and functional SAP skills
• Stable environment with long-term career potential

The Role

We are supporting our client to recruit a SAP / IT Support Analyst who will join a well‑established manufacturing organisation where SAP plays a criticalфар role in day‑to‑day operations.

This is a hands‑on, varied role combining SAP functional and technical support with wider IT systems responsibility – ideal for someone who wants ownership, visibility, and the opportunity to influence how systems evolve.

Responsibilities of the SAP / IT Support Analyst

• Providing 1st & 2nd line SAP support across core ECC modules (SD, MM, PP, CO, FI)
• Troubleshooting issues, resolving incidents, and delivering system improvements
• Supporting ABAP developments, enhancements, and system modifications
• Working with reporting & analytics, including data transformations and extractors
• Delivering SAP changes and continuous system improvements
• Creating SAP training materials and supporting users across the business
• Supporting wider IT infrastructure including antivirus, VPN, hardware, and networks
• Managing IT suppliers and contracts (phones, mobiles, equipment, software)
• Assisting with annual stock takes and IT‑related administration

The Candidate

The successful SAP / IT Support Analyst will have the following skills and abilities:

• At least 2 years’ experience supporting SAP ERP systems
• Knowledge of ABAP and how it integrates with SAP BW processes
• Experience working across multiple SAP modules (SD/MM/PP/CO/FI)
• Strong organisational skills and the ability to manage competing priorities
• Confident communicator who can support both technical and non‑technical users
• SAP Certification (desirable)
• GDPR / DPO Certification (desirable)

The Client

Our client is a major/world‑leading manufacturer with a UK flagship site on the Wrexham Industrial Estate.

Additional job titles/skills

SAP Support Analyst, ERP Support Analyst, IT Systems Analyst (SAP/ERP focus), SAP IT Support Specialist

Friendly Note

If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career.

To Apply

This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles.

All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.