Sales Team Manager

B&Q; Grays; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading DIY retail company in Grays is looking for a Sales Team Manager to lead their Showrooms and TradePoint teams. The successful candidate will focus on building customer relationships and driving sales performance through effective coaching. This role includes a comprehensive benefits package featuring a competitive salary, an award-winning pension scheme, and employee wellbeing initiatives. Join us to help create a diverse and inclusive workplace where everyone can thrive.

Benefits

Award-winning pension scheme

Company Bonus Scheme

ShareSave options

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Wellbeing benefits

Qualifications

• Ability to build rapport with customers and colleagues.
• Strong communication and listening skills.
• Experience in leading sales teams.
• Natural analytical rigour to spot opportunities.

Responsibilities

• Lead teams in Showrooms and TradePoint.
• Support sales colleagues to build deep product knowledge.
• Use customer insights to respond quickly to market opportunities.
• Build strong local customer relationships, focusing on Tradespeople.

Skills

Sales coaching

Performance leadership

Customer relationship management

Analytical skills

Agility in planning

Job description

What's the job?

A great team needs a great leader and your role as a Sales Team Manager is to lead two of the most strategically important areas of our store — Showrooms and TradePoint. You’ll bring together dynamic, sales-focused teams and create a culture where every colleague is confident, proactive, and laser-focused on fulfilling B&Q’s ambition of making every customer count. You’ll make a real difference through sales coaching and performance leadership and build a high-performing team. In this role you will:

• Support our sales colleagues to build deep product knowledge and be confident to sell.
• Use customer insights and performance data to spot opportunities and respond at pace.
• Build strong local customer relationships, with a focus on Tradespeople.

What we need:

Our Sales Team Managers are key to running our business by leading the team to deliver effective stock manager and to make every customer count. In this role, you should be leading in a way that demonstrates the following qualities:

• You enjoy observing, listening and communicating ways to continuously improve and celebrate success.
• Are comfortable having meaningful discussions about performance.
• At your best building rapport with customers and colleagues.
• Like to be well planned and organised and thrive in being agile with your plans when needed.
• Natural analytical rigour and can spot opportunities to increase sales.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes:

• Award-winning pension scheme
• Company Bonus Scheme
• ShareSave options
• 6.6 weeks holiday
• Payroll giving
• Employee Assistance Programme
• Shopping discounts
• Colleague wellbeing benefits and lots more

So we can support you during the application or interview process, please contact for any recruitment adjustments.