Sales Support Leader

Butternut Box; United Kingdom; Remote; GBP 40,000 - 60,000; Part time

Job summary

A leading pet food company is seeking a motivated individual to coordinate and support their sales teams across the UK and Ireland, working remotely primarily on weekends. This role offers approximately 25 hours a week at £18 per hour, and includes the responsibility of managing budgets and resolving issues as they arise. Full training and social opportunities are provided during onboarding.

Benefits

Fully remote working

Holiday allowance

Opportunities for social events

Qualifications

• Experience in a supportive or coordinating role within a sales environment.
• Ability to manage an incentive budget and communicate effectively with team members.
• Flexibility to work weekends, particularly during event season.

Responsibilities

• Support sales teams by resolving queries and staffing issues.
• Communicate targets and performance updates to the sales team and management.
• Be available remotely for assistance during weekends.

Skills

Problem-solving

Communication

Team collaboration

Job description

Overview

We are looking for an inspirational, dynamic problem-solver to coordinate and support our ever-growing team of Brand Ambassadors and Sales Representatives in the UK and Ireland. Our Direct Sales team attends hundreds of events, trade shows and exhibitions throughout the year, introducing potential customers to Butternut Box and making sure each one has a fantastic experience. This role is key to supporting the Direct Sales team in that mission each weekend, driving performance and improving the overall experience for our team members and customers alike.

Responsibilities

• You’ll work remotely, Friday afternoons to Monday mornings.
• On Saturday and Sunday you’ll be ‘on call’ over the phone and WhatsApp groups, supporting our teams out in the field across the UK and Ireland.
• You’ll help hit targets by managing an incentive budget, communicating progress and identifying the best solutions to problems as they arise.
• You’ll work closely with Regional Managers who coordinate and prepare the teams during the week, and provide them with updates on how the weekend has progressed

Some of your duties will include:

• Resolving sales related technical issues.
• Answering product related queries from salespeople.
• Solving staffing related issues.
• Communicating targets and progress to the sales team and the management group.
• Working with a budget to run incentives with the sales team, motivating them to chase down individual and collective targets.

What we offer

• An expectation on average of 25 hours per week.
• £18 hourly rate
• More consistent work during our peak events season, from March to December
• Weekend work (falling on Saturday and Sunday, approx. 8am to 6pm)
• Additional hours for prep and handover on Friday and Monday
• Full training and ongoing support, including opportunities to see how we work at events during the onboarding phase
• Opportunities to meet the team socially in each region (London, Manchester, Dublin, Edinburgh) with all travel and accommodation provided
• Fully remote working
• Holiday allowance (pro-rata based on full-time equivalent of 20 days leave)

About us

At Butternut, we put the food back into dog food. We believe dogs deserve to eat the healthiest, most natural and tastiest food with none of the nasties. That’s why we make freshly prepared dog food. Cooked like you would at home. Delivered in perfect portions.

Our goal is to help dogs live healthier, happier and longer lives whilst leaving humans smiling after every interaction. We’ve come a long way since our co-founders (Kev & Dave) hand-delivered the first Butternut Box. We now feed a lot of dogs across the UK - but we want to feed dogs everywhere. And to do this, we need a team of brilliant people who share that ambition to come and work with us.

A bit about what we offer.

• An expectation on average of 25 hours per week.
• £18 hourly rate
• More consistent work during our peak events season, from March to December
• Weekend work (falling on Saturday and Sunday, approx. 8am to 6pm)
• Additional hours for prep and handover on Friday and Monday
• Full training and ongoing support, including opportunities to see how we work at events during the onboarding phase
• Opportunities to meet the team socially in each region (London, Manchester, Dublin, Edinburgh) with all travel and accommodation provided
• Fully remote working
• Holiday allowance (pro-rata based on full-time equivalent of 20 days leave)

Notes

• There is no closing date for this role. However, we normally experience a high volume of applications so if you are interested we suggest applying as soon as possible.
• We aim to respond to all applicants personally. Our recruitment team is small so do bear with us.
• The interview process is as follows: Initial call with our internal recruiter, a take home task, a technical interview and a values interview. These are all conducted remotely.
• Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives.
• As our business has grown so has our responsibility to our community, our planet and our business. We are not perfect, but we are committed to doing business the right way and continually improving our social and environmentalperformance.
• We are not looking for external agency support with this role.