Sales Support Executive

The Recruitment Lab; Petersfield; On-site; GBP 25,000 - 29,000; Full time

Job summary

A leading IT reseller seeks a Sales Support Executive to assist with customer interactions and sales operations. The ideal candidate has strong customer service skills, attention to detail, and experience in administrative duties. Responsibilities include handling inquiries, drafting quotations, optimizing product listings, and managing CRM systems. A competitive salary of £25k–£29k annually is offered, with Monday to Friday working hours.

Qualifications

• Natural people person with strong customer service skills.
• Excellent attention to detail required.
• Ability to multi-task and manage deadlines effectively.

Responsibilities

• Serve as the first point of contact for customers via phone and email.
• Support sales and operations with administrative tasks.
• Assist in creating and optimising product listings online.
• Undertake procurement activities and liaise with suppliers.
• Manage internal CRM systems.
• Book shipments via courier and freight providers.

Skills

Customer service skills

Attention to detail

Multi-tasking ability

Commercial acumen

Job description

Overview

Sales Support Executive

Our client is a busy IT reseller that operates with a close-knit team and a diverse portfolio of clients. Due to continuous, organic growth they seek a Sales Support Executive to join the team and assist in the day-to-day operations.

Responsibilities

• First point of contact for new and existing customers via phone and email
• Support the sales and operations team with administrative tasks including drafting quotations, processing orders, invoicing and generating reports
• Assist in creating and optimising product listings across Amazon and other online markets (titles, descriptions, and images) and ensure compliance with online policies, terms of service and best practices
• Undertaking procurement activities, product and price comparisons, and liaising with suppliers over stock availability and requirements
• Manage internal CRM systems
• Booking shipments via courier and freight providers

Qualifications / Skills

The successful candidate will need to be a natural people person, have sound commercial acumen, excellent attention to detail and be comfortable multi-tasking and working to deadlines.

Compensation and Hours

A salary of 25k-29k per annum is provided. Hours of work are Monday to Friday 9am to 5.30pm. For further information please apply below.