Sales Support Administrator

Spider Web Recruitment Ltd; Ipswich; On-site; GBP 24,000 - 27,000; Full time

Job summary

A recruitment agency in Ipswich is seeking a Sales Support Administrator to assist the sales team. The role involves supporting administrative tasks, maintaining CRM records, and engaging with clients. Ideal candidates will have strong organizational skills and previous sales support experience. This is a full-time position offering a salary between £24,000 - £27,000 per annum, alongside additional company benefits.

Benefits

Competitive salary

31 days' annual leave

Pension scheme

Career progression opportunities

Qualifications

• Previous experience in a sales support or admin role is essential.
• Excellent organisation skills with great attention to detail.
• Strong communicator, both written and verbal.

Responsibilities

• Support the sales process with admin tasks.
• Keep the CRM system tidy and up to date.
• Respond to client enquiries with a friendly approach.

Skills

Sales support experience

Excellent organisational skills

Strong communication

Proficiency in Microsoft Office

Tools

CRM systems

Job description

Overview

Sales Support Administrator/ Sales Support – Here at Spider we are looking for a Sales Administrator/ Sales Support to join our team at our office in Ipswich, Suffolk.

Fantastic company benefits include:

• Competitive Salary: On offer is a competitive salary of £24,000 - £27,000 per annum depending on experience
• Holiday: 31 days’ annual leave (including public holidays)
• Pension scheme (after probation period)
• Benefits: Benefits package (after probation period), supportive and fun work environment, a clear career path to be a Client Account Executive within 12 – 18 months and opportunities to grow across the company.

About Spider

We are not your typical recruitment business — and we are proud of it. We are a Multi-Job Board Advertiser who has been successfully running for over 12 years, supporting SMEs across the region and nationally in recruiting across all sectors and at all levels.

At Spider, we bring personality, experience, and a big dose of humanity to everything we do. We are brave enough to speak up, proud of the work we have done, and passionate about supporting both SMEs and larger companies. We have bags of knowledge, positive energy, and we like to have a bit of fun along the way.

Our values drive us

Brave | Human | Fun | Proud | Knowledgeable | Positive | Accountable

The Role

Do you love getting things organised, making things happen, and supporting a sales team to achieve targets? Then this Sales Administrator/ Sales Support opportunity could be the perfect role for you.

As our Sales Support Administrator/ Sales Support, you will report to our Business Manager and play a key part in supporting the sales process, ensuring a positive recruitment journey for clients and candidates. Leaving the Business Manager to focus on what they do best — creating meaningful relationships and developing new business.

It is a busy, varied role with loads of potential to grow into something more client-facing down the line. This is a full-time role working Monday to Friday 8.45am to 5.15pm.

What You'll Be Doing

• Supporting the sales process with admin tasks – from posting job ads and prepping sales orders to liaising with job boards and managing campaign life cycles.
• Keeping our CRM system tidy and up to date with all the latest sales activity and customer interactions.
• Helping put together sales proposals and documents that reflect our brand.
• Supporting telephone screening campaigns, engaging with candidates to ask pre-agreed questions, and capturing candidate records.
• Responding to client enquiries with a friendly, helpful approach – and resolving issues quickly.
• Working closely with our agency division, marketing, and finance teams to keep everything aligned.
• Bringing ideas to the table to improve how we do things and make our processes even smoother for clients, candidates, and ourselves.

What We are Looking For

You will have previous experience in a sales support or admin role, essential, and recruitment industry experience would be a big bonus. Excellent organisation skills with great attention to detail, ability to juggle tasks and work to deadlines. Essential that you are a strong communicator, both written and verbal. Be confident in talking on the phone and can build relationships with clients, candidates, suppliers, and colleagues. Confident with Microsoft Office and ideally familiar with using CRM systems. A driving licence is required with access to a vehicle to travel to the office in Ransomes Europark, and you may occasionally be required to attend meetings or events. Team player with a can-do attitude and a willingness to get stuck in and provide the best service.

If you have all the relevant skills, experience and would like to apply for this Sales Support Administrator/ Sales Support role at Spider, then please apply by forwarding an up-to-date CV including an opening paragraph as to why you are interested in this role, as soon as possible. We look forward to hearing from you.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy.

Additional keywords: Sales Administrator, Sales Support, Customer Service Administrator, Sales Assistant, Sales Office Assistant, Sales Administration Coordinator, Internal Sales Administrator, Account Support Administrator

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