Sales Specialist

VF Corporation; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A global apparel company is seeking a Sales Specialist for its store in Carnaby Street, London. The successful candidate will excel in customer interaction, demonstrate leadership on the shop floor, and have a passion for fashion and retail. Responsibilities include providing top-notch customer service and supporting junior associates. This role offers comprehensive benefits, including staff discounts and career development opportunities.

Benefits

50% staff discount

Career development opportunities

Comprehensive benefits package

Qualifications

• 1+ year experience in a retail environment, preferably fashion.
• Excellent verbal and written communication skills in English.
• Flexible schedule including weekends and holidays.

Responsibilities

• Provide exceptional customer service to all shoppers.
• Maintain merchandising standards per brand guidelines.
• Support onboarding processes for new team members.

Skills

Customer interaction

Team leadership

Positive attitude

Retail experience

Communication skills

Job description

Overview

Sales Specialist – The North Face, Carnaby Street, London. Join us for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience.

We’re looking for a resourceful Sales Specialist to join our The North Face team based in Carnaby Street, London.

Our Sales Specialists (or Senior Sales Associates) are trailblazers on our shop floor. You will inspire our customers as well as our junior sales associates, helping maintain the highest standards on our shop floor.

The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. Our purpose is to power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It unites us and leads us to pursue our goals, together.

The North Face is the premier exploration company in the world. We spark curiosity, dare to disrupt, create communities, and lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.

Let’s talk about the role!

Responsibilities

• Providing the highest level of customer service, ensuring that all customers are treated with respect
• Developing a thorough knowledge of products in store and passing this knowledge on to junior associates
• Acting as a buddy to new starters, helping support their onboarding
• Maintaining merchandising standards in accordance with brand guidelines
• Keeping up to date with current trends and the brand’s place within the market
• Following all operational procedures in the store and in the stock room
• Occasionally supporting the management team with opening and closing processes

Qualifications

• You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
• You have a positive can-do attitude, facing all situations in the store
• You are passionate about our brand, fashion, and retail in general
• You have at least 1+ year experience working on a fast-paced shop floor, ideally from a fashion and/or lifestyle background
• You have excellent written and verbal communication in English
• You are flexible when it comes to working weekends, evenings and holidays as necessary

Moreover, you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What’s in it for you?

We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package.

Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (we offer 50%). We offer the same. Only different. Along with this you will have:

• Career ownership, enabling you to build your knowledge and experience across different brands
• A supportive feedback-based culture where respect and integrity guide us in what we do
• Tailored training. From induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally

Free to Be

We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

If you liked what you have read and want to join our team then we would be keen to hear from you!

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VF Diversity Vision Statement: VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world. VF is an equal employment opportunity/affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.