Sales & Service Manager - Lead Store Performance & Growth

Clarks; Harlow; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading footwear company in Harlow is seeking a Deputy Store Manager (Sales & Service Manager) to lead a retail team. This role requires proven retail experience, strong leadership skills, and a passion for customer service. The successful candidate will manage the shop floor while inspiring their team to achieve performance targets. Benefits include performance bonuses, free shoes, Clarks discount, education grants, and career development opportunities. Join a reputable brand dedicated to sustainability and community support.

Benefits

Store performance bonus

Free shoes

Clarks discount

Education grants

Pension scheme

Generous holiday allowance

Qualifications

• Proven experience in retail and the ability to inspire a team.
• A confident communicator who can handle customer service issues.
• Willingness to take on more senior roles in the future.

Responsibilities

• Set an example of customer service and sales performance.
• Run the shop floor, manage merchandising, and support your team.
• Inspire the team to meet and exceed their targets.

Skills

Retail experience

Team leadership

Strong communication

Customer service

Job description

A leading footwear company in Harlow is seeking a Deputy Store Manager (Sales & Service Manager) to lead a retail team. This role requires proven retail experience, strong leadership skills, and a passion for customer service. The successful candidate will manage the shop floor while inspiring their team to achieve performance targets. Benefits include performance bonuses, free shoes, Clarks discount, education grants, and career development opportunities. Join a reputable brand dedicated to sustainability and community support.