Sales Person - Electrical (Boucher)

Harvey Norman Trading (UK) Limited; Belfast; On-site; GBP 20,000 - 25,000; Full time

Job summary

A retail company is seeking a Sales Person in Belfast to maximise sales and provide outstanding customer service. Responsibilities include handling transactions, assisting with in-store promotions, and delivering a great shopping experience. The ideal candidate should possess excellent product knowledge and a motivated attitude towards sales.

Qualifications

• Excellent product knowledge.
• Outstanding customer service skills.
• Motivated and driven to succeed.

Responsibilities

• Maximise sales and profit by meeting customer needs.
• Complete transactions through POS.
• Assist with in-store promotions.

Job description

Overview

Sales Person

POSITION: Store position reporting to the 2IC/MIT and Store Manager.

DEPARTMENT: Electrical.

JOB OVERVIEW: The role of Sales Person in Harvey Norman is to maximise sales and profit by meeting the needs of the customer. A successful salesperson has excellent product knowledge, provides outstanding customer service, creates a great shopping experience for the customer, and is above all else dedicated to the craft of selling. This role is crucial for making Harvey Norman a great place to shop.

General

• Complete every step of the sale thoroughly as per the relevant training program for your division.
  • Complete the transactions through POS.
  • Prepare merchandise for delivery.
  • Offer customers a carry-out service at the completion of transactions for large items.
• Assist in the movement of floor stock and floor relays.
• Handle store merchandising duties and assist with the organisation of various in-store promotions.
• Use the tools and technology proficiently that is available to you at store level.
• Process Online Sales Orders, maintain awareness of the Click and Collect areas and be familiar with online returns procedure.
• Be open and accepting of necessary change, learning and innovation; change behavioural style or method of approach when necessary to achieve a goal.
• Ensure that you are familiar with all computer systems.
• Comply with strategies and company policies to prevent theft and shrinkage from company shops, including prevention of theft by colleagues and customers.
• Be highly motivated to succeed and driven at all times.
• Complete all necessary tasks and fulfil all commitments made to your team, colleagues, and General Manager on time and without supervision.
• Maintain a professional and friendly environment with customers, colleagues and supervisors.
• Stay up to date about company performance-related remuneration policies and procedures.
• Ensure after sales customer support is provided face to face, via telephone and email with consistency.
• Be prepared to go the extra mile, exceed expectations and impress our customers.