Sales Operations Coordinator (Temp)

Moose Toys; Newquay; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading toy company in the United Kingdom is seeking a Sales Operations Coordinator for a temporary position in Newquay. The role involves managing sales orders, ensuring timely delivery, and providing excellent customer service. Candidates should possess strong organizational and customer service skills, proficiency in Microsoft Office, and past experience in a similar role. The company offers a hybrid working model, with flexibility and various employee benefits, including a wellness program and social events.

Benefits

Full training and induction

Hybrid work model

Flexi hours scheme

LinkedIn Learning

Wellbeing program

Bring your pet to work days

Social event calendar

Qualifications

• Extensive knowledge and proficiency in Microsoft Office programmes.
• Strong customer service and account management skills.
• Confidence working independently and making decisions.

Responsibilities

• Manage sales orders from receipt through to invoicing and delivery.
• Take charge of your own accounts and handle the order process.
• Identify and resolve issues quickly and efficiently.
• Ensure efficient receipt, processing, management, and dispatch of all orders.

Skills

Customer service skills

Account management skills

Time management

Organizational skills

Microsoft Office proficiency

Problem-solving skills

Independent decision-making

Team player

Education

Previous experience in a similar role

Knowledge of European languages

Job description

Moose Toys is seeking a Sales Operations Coordinator to join our team in Cornwall on a temporary basis for three months.

About Moose Toys

Moose Toys exists to make kids superhappy. For this revolutionary brand, happiness lies at the heart of everything we do. Known for our trailblazing toy design, development and manufacturing, and strong commitment to the future of our planet, our toys are consistently recognised with global awards and accolades.

Our Cornwall team are proud to be consecutively recognised by Great Place To Work as being one of the UK’s Best Workplace, to include Best Workplaces for Development, Women, and Wellbeing 2024.

Not to mention all our fabulous global toy industry awards, most recently, Preschool Toy of the Year: Bluey 3-in-1 Transforming Plane Playset, Action Toy of the Year: Despicable Me 4 The Ultimate Fart Blaster and Best New Property: MrBeast Lab#Innovationpowerhouse.

At Moose we play with a purpose and are committed to bringing the WOW to everything we do, but we’re also very serious about the important stuff: our people, our values and the planet.

Our Values

• We’re a family
• We dream big
• We love diversity
• We’re always learning
• We prioritise wellbeing
• We give back in a big way
• We’re serious about sustainability
• We bring the fun

The Role

Workdays: Monday to Friday 09:00-17:00 +Hybrid +Flexi

To provide a high level of customer experience by managing sales orders from receipt through to on-time, in-full delivery. You will be required to take charge of your own accounts, handle the order process from entry to invoicing, and offer support throughout. You will identify issues early and resolve them quickly. This includes efficient receipt, processing, management, and despatch of all orders.

Responsibilities

• Manage sales orders from receipt through to invoicing and delivery.
• Take charge of your own accounts and handle the order process.
• Identify and resolve issues quickly and efficiently.
• Ensure efficient receipt, processing, management, and despatch of all orders.

Experience & Qualifications

• Extensive knowledge and proficiency in Microsoft Office programmes.
• Effective time management and organisation skills.
• Strong customer service and account management skills.
• Confidence working independently and making decisions.
• A team player who’s organised, responsive and solutions-focused.
• Previous experience in a similar role would be essential.
• European languages – considered an asset.

Perks & Benefits

• Full training and induction – Flying Start to Moose Toys.
• 40 hours per week (1/2 hour paid lunch break).
• Hybrid – work from home 2 days a week (Wednesdays and Fridays) depending on business needs.
• Non-contractual flexi hours scheme – core working hours 10:00–15:00, additional hours flexibly across the week.
• LinkedIn Learning for all employees.
• Wellbeing program.
• Free eye test vouchers.
• Bring your pet to work days.
• Lively social event calendar – beach BBQs, ice cream vans, family friendly events and epic Christmas parties.

Application Instructions

Just like the wide range and variety of brands, Moose embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, age, national origin or on the basis of disability. If you require any assistance to be included in our process, please contact [e-mail], quoting the job title and reference number.

Please submit your cover letter and CV to include details of your salary expectation and notice period.

If this position sounds of interest, we’d love to hear from you! APPLY today!

Equal Opportunity Employer

Moose Toys is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, national origin or disability.

Job Reference

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