Sales Office Manager

Wolseley UK; Norwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading specialist trade merchant in Norwich seeks a Sales Office Manager to drive branch performance and manage a small sales team. The ideal candidate has strong sales experience, excellent communication skills, and industry knowledge. This full-time role offers a competitive salary, bonus potential, and excellent benefits including a generous pension scheme and wellness opportunities.

Benefits

Competitive salary

Bonus potential

Generous pension scheme

Wellness benefits

Annual leave increasing with service

Responsibilities

• Leading the sales office and managing the in-branch sales team.
• Building strong relationships with stakeholders and customers.
• Managing customer ledger and analyzing sales reports.
• Conducting performance reviews and providing cover for the Branch Manager.

Skills

Industry knowledge in a civils or merchants background

Strong sales background

Excellent communication skills

Collaborative approach to team engagement

Ambition to step up into management

Job description

Salary:

Competitive Salary + Bonus + Excellent Benefits

Sales Office Manager - Norwich – Burdens and Fusion Utilities

Brilliant Opportunity to Step Up to Manager

So, who are we? We are Burdens and Fusion Utilities, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Office Manager based in Norwich you’ll be responsible for:

• Leading the sales office, driving branch performance and managing the in‑branch sales team of two
• Building and maintaining strong relationships with internal stakeholders and external customers, ensuring excellent service
• Managing your own customer ledger, analysing Power BI sales reports to identify growth opportunities, and overseeing onboarding and customer visits.
• Conducting performance reviews, 1:1s, recruitment, and providing cover for the Branch Manager when required.

This is a full‑time, permanent role working 40 hours per week Monday to Friday between 8.00am -5.00pm

And here’s what we’d like you to have:

• Industry knowledge in a civils or merchants background is essential
• A Strong sales background with proven ability to build lasting customer and stakeholder relationships
• Excellent communication skills and a collaborative approach to team and customer engagement
• To be ambitious, ready to step up into a management role

We look forward to receiving your application!