Sales Office & Customer Support Coordinator

Allround; Belfast; On-site; GBP 25,000 - 35,000; Full time

Job summary

A private company in the UK is looking for a Customer Service Representative for their Belfast office. The role involves handling customer inquiries, processing orders, and providing administrative support within the Supply Chain operations. Candidates should have a minimum of 2 years in sales/customer service, proficiency in ERP software, and excellent communication skills. The position offers a friendly environment with opportunities for growth and development, alongside a competitive benefits package including private healthcare options.

Benefits

25 days annual leave plus bank holidays

Onsite free refreshments

Private Healthcare option

Gym Membership possibility

Regular staff lunches

Qualifications

• Minimum 2 years of experience in sales and customer service, preferably in B2B or industrial sectors.
• Proficient in using ERP software and MS Office applications.
• Excellent communication and interpersonal skills.

Responsibilities

• Handle customer enquiries via phone and email in a professional manner.
• Check stock levels and reply to customer queries.
• Prepare and process quotations and orders.

Skills

Customer service

Sales experience

Communication

ERP software

MS Office

Organizational skills

Attention to detail

Tools

ERP systems

CRM systems

Job description

A private company in the UK is looking for a Customer Service Representative for their Belfast office. The role involves handling customer inquiries, processing orders, and providing administrative support within the Supply Chain operations. Candidates should have a minimum of 2 years in sales/customer service, proficiency in ERP software, and excellent communication skills. The position offers a friendly environment with opportunities for growth and development, alongside a competitive benefits package including private healthcare options.